Scan hangs trying scan a image with syslog errors

Bug #1097827 reported by Angel Guzman Maeso
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have a multifunction printer with scan (Canon MG5250 Model). In raring (Ubuntu 13.04) with new kernel I have a regression and I cannot scan anymore. In syslog appears several errors and warnings when I try to scan with "simplescan" program in Ubuntu:

Jan 9 17:08:22 sobremesa kernel: [ 1997.316018] usb 1-6: new high-speed USB device number 3 using ehci_hcd
Jan 9 17:08:22 sobremesa kernel: [ 1997.450647] usb 1-6: New USB device found, idVendor=04a9, idProduct=1749
Jan 9 17:08:22 sobremesa kernel: [ 1997.450651] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jan 9 17:08:22 sobremesa kernel: [ 1997.450655] usb 1-6: Product: MG5200 series
Jan 9 17:08:22 sobremesa kernel: [ 1997.450658] usb 1-6: Manufacturer: Canon
Jan 9 17:08:22 sobremesa kernel: [ 1997.450661] usb 1-6: SerialNumber: 1925C6
Jan 9 17:08:22 sobremesa udev-configure-printer: add /devices/pci0000:00/0000:00:1a.7/usb1/1-6/1-6:1.1
Jan 9 17:08:22 sobremesa udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.7/usb1/1-6
Jan 9 17:08:22 sobremesa udev-configure-printer: Device vendor/product is 04A9:1749
Jan 9 17:08:22 sobremesa kernel: [ 1997.551195] usbcore: registered new interface driver uas
Jan 9 17:08:22 sobremesa udev-configure-printer: MFG:Canon MDL:MG5200 series SERN:- serial:1925C6
Jan 9 17:08:22 sobremesa kernel: [ 1997.569648] Initializing USB Mass Storage driver...
Jan 9 17:08:22 sobremesa kernel: [ 1997.570059] scsi6 : usb-storage 1-6:1.2
Jan 9 17:08:22 sobremesa kernel: [ 1997.570326] usbcore: registered new interface driver usb-storage
Jan 9 17:08:22 sobremesa kernel: [ 1997.570329] USB Mass Storage support registered.
Jan 9 17:08:22 sobremesa kernel: [ 1997.586613] usblp 1-6:1.1: usblp0: USB Bidirectional printer dev 3 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1749
Jan 9 17:08:22 sobremesa kernel: [ 1997.586648] usbcore: registered new interface driver usblp
Jan 9 17:08:23 sobremesa kernel: [ 1998.581803] scsi 6:0:0:0: Direct-Access Canon MG5200 series 0105 PQ: 0 ANSI: 2
Jan 9 17:08:23 sobremesa kernel: [ 1998.582670] sd 6:0:0:0: Attached scsi generic sg1 type 0
Jan 9 17:08:23 sobremesa kernel: [ 1998.589533] sd 6:0:0:0: [sdb] Attached SCSI removable disk
Jan 9 17:08:23 sobremesa kernel: [ 1998.642918] usblp0: removed
Jan 9 17:08:23 sobremesa kernel: [ 1998.649325] usblp 1-6:1.1: usblp0: USB Bidirectional printer dev 3 if 1 alt 0 proto 2 vid 0x04A9 pid 0x1749
Jan 9 17:08:23 sobremesa hp[4911]: io/hpmud/pp.c 627: unable to read device-id ret=-1
Jan 9 17:08:23 sobremesa python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Jan 9 17:08:25 sobremesa udev-configure-printer: URI contains USB serial number
Jan 9 17:08:25 sobremesa udev-configure-printer: URI match: usb://Canon/MG5200%20series?serial=1925C6&interface=1
Jan 9 17:08:25 sobremesa udev-configure-printer: URI of detected printer: usb://Canon/MG5200%20series?serial=1925C6&interface=1, normalized: canon mg5200 series serial 1925c6 interface 1
Jan 9 17:08:25 sobremesa udev-configure-printer: URI of print queue: usb://Canon/MG5200%20series?serial=1925C6&interface=1, normalized: canon mg5200 series serial 1925c6 interface 1
Jan 9 17:08:25 sobremesa udev-configure-printer: Queue ipp://localhost:631/printers/Canon-MG5200-series has matching device URI
Jan 9 17:08:25 sobremesa udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/Canon-MG5200-series
Jan 9 17:08:25 sobremesa udev-configure-printer: URI of print queue: usb://Canon/MP140%20series?serial=80F92B&interface=1, normalized: canon mp140 series serial 80f92b interface 1
Jan 9 17:08:25 sobremesa udev-configure-printer: URI of print queue: usb://Canon/MP140%20series?serial=80F92B&interface=1, normalized: canon mp140 series serial 80f92b interface 1
Jan 9 17:08:25 sobremesa udev-configure-printer: URI of print queue: cnijusb:/dev/usb/lp0, normalized: cnijusb dev usb lp0
Jan 9 17:08:33 sobremesa kernel: [ 2008.312666] usb 1-6: usbfs: interface 1 claimed by usblp while 'simple-scan' sets config #1
Jan 9 17:09:10 sobremesa kernel: [ 2045.999645] usb 1-6: usbfs: interface 1 claimed by usblp while 'simple-scan' sets config #1
Jan 9 17:09:12 sobremesa kernel: [ 2047.692341] usb 1-6: usbfs: interface 1 claimed by usblp while 'simple-scan' sets config #1
Jan 9 17:09:47 sobremesa kernel: [ 2083.175003] usb 1-6: usbfs: interface 1 claimed by usblp while 'simple-scan' sets config #1
Jan 9 17:09:49 sobremesa kernel: [ 2084.904123] usb 1-6: usbfs: interface 1 claimed by usblp while 'simple-scan' sets config #1

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: libsane 1.0.23-0ubuntu1
ProcVersionSignature: Ubuntu 3.7.0-7.15-generic 3.7.0
Uname: Linux 3.7.0-7-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.8-0ubuntu1
Architecture: i386
Date: Wed Jan 9 17:17:05 2013
InstallationDate: Installed on 2012-05-09 (245 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: sane-backends
UpgradeStatus: Upgraded to raring on 2012-12-07 (33 days ago)

Revision history for this message
Angel Guzman Maeso (shakaran) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in sane-backends (Ubuntu):
status: New → Confirmed
Revision history for this message
Marcelo Fernandez (fernandezm) wrote :

This also happends to me with a Samsung SCX-4200 and Ubuntu 13.04. In Ubuntu 12.10 everything worked fine, so I guess this is a regression. I have exactly the same syslog messages.

Is there any workaround?

Regards

Revision history for this message
penalvch (penalvch) wrote :

Angel Guzman Maeso, as per https://wiki.ubuntu.com/Releases your release is EOL.

If this is reproducible with a supported release, it will help immensely if you filed a new report with it by running the following from a terminal:
ubuntu-bug sane-backends

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

Changed in sane-backends (Ubuntu):
status: Confirmed → Invalid
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