Samsung scx4100 no more recognised as scanner

[Antonello Lobianco]

My Samsung scx4100 is no longer available as a scanner in Ubuntu 12.04 (but it is still plug-and-play as a printer). As per lsusb:
Bus 002 Device 003: ID 04e8:3413 Samsung Electronics Co., Ltd SCX-4100 Scanner

WORKAROUND: From the repository http://www.bchemnet.com/suldr/index.html use the drivers suld-driver-4.00.39 :

sudo bash -c 'echo "deb http://www.bchemnet.com/suldr/ debian extra" >> /etc/apt/sources.list'
http://www.bchemnet.com/suldr/pool/debian/extra/su/suldr-keyring_1_all.deb
sudo dpkg -i suldr-keyring_1_all.deb
sudo apt-get update
sudo apt-get install suld-driver-4.00.39

Add your user to the ld users as asked by the package installation (maybe this is the reason the official Samsung drivers don't work ???) and log-out/ log-in.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: sane 1.0.14-9
ProcVersionSignature: Ubuntu 3.2.0-26.41-generic-pae 3.2.19
Uname: Linux 3.2.0-26-generic-pae i686
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
Date: Wed Jul 18 16:21:56 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: sane-frontends
UpgradeStatus: No upgrade log present (probably fresh install)

[Antonello Lobianco (blackhole-lobianco)]

working with a simple workaround :-)
It is enought to change a couple of lines in the configuration files of sane for the xerox_mfp driver:

Open a terminal and type:
sudo gedit /etc/sane.d/xerox_mfp.conf

At the end of the file copy/paste these two lines, save and exit:
# Samsung SCX-4100
usb 0x04e8 0x3413

Now the same for the second file. From terminal type:
sudo gedit /lib/udev/rules.d/40-libsane.rules
Now, NOT at the end of the file as earlier, but around row 832, close to "Samsung scx-4200", add the following two rows:
# Samsung SCX-4100
ATTRS{idVendor}=="04e8", ATTRS{idProduct}=="3413", ENV{libsane_matched}="yes"

Save, close, and (maybe not needed) reboot. Scanner should be ready to be used.

I emailed the guys of the xerox_mfp driver, so I hope they will include the Samsung SCX-4100 in the list of their supported devices for nexts versions of their drivers...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[David F. (malteworld)]

Two notes to comment #2:
 - It's better to use "gksudo" instead of "sudo" for graphical applications.
 - Rebooting isn't necessary here. Changes to udev rule file are picked up as soon as they are saved (via inotify).

[David F. (malteworld)]

I missed the change to the saned configuration file. To restart it use: sudo service saned restart

[Jörg Frings-Fürst (jff-de)]

Move to sane-backends

[nobody (nobody69385-deactivatedaccount-deactivatedaccount)]

Comment #2 doesn't help on Ubuntu 14.10 64-bit. Samsung SCX-4100 scanning still does not work.

[John Lloyd (pycoed)]

This fix was good up to 14.04 64 bit, but can't get it to work on 15.04: Printer fine but scanner not recognised.

[John Lloyd (pycoed)]

I'm groping in the dark here, but looking at some stuff on sane-find-scanner, I added the lines

# Samsung SCX-4100
usb 0x04e8 0x3413

into the blank file

/etc/sane.d/example.co

as well as the steps indicated above & scanner now works!!

[penalvch (penalvch)]

Antonello Lobianco, thank you for reporting this and helping make Ubuntu better.

To see if this works out of the box in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[Antonello Lobianco (blackhole-lobianco)]

Situation with Ubuntu 16.04 (64 bits):

- workaround in https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1026159/comments/2 is no longer needed, as both /etc/sane.d/xerox_mfp.conf and /lib/udev/rules.d/40-libsane.rules have now the required lines;
- workaround in https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1026159/comments/9 (edit /etc/sane.d/example.co) seems to have no effects
- printer works, but scanner doesn't work, and Ubuntu complains with an "Additional software needed" message, and then suggesting that drivers should be downloaded from the Samsung website.
- after installing the "Samsung Printer Linux/UNIX Driver package", Simple Scan can "find" the scanner, but complains with a "Failed to scan. Unable to connect to scanner" error.

So, no scanner available for now in Ubuntu 16.04 :-)

Bdw, which is the last version of Ubuntu that the scanner is proven to work (I was using 14.04 before)?

[Antonello Lobianco (blackhole-lobianco)]

Got it working :-)

From the repository http://www.bchemnet.com/suldr/index.html use the drivers suld-driver-4.00.39 :

sudo bash -c 'echo "deb http://www.bchemnet.com/suldr/ debian extra" >> /etc/apt/sources.list'
http://www.bchemnet.com/suldr/pool/debian/extra/su/suldr-keyring_1_all.deb
sudo dpkg -i suldr-keyring_1_all.deb
sudo apt-get update
sudo apt-get install suld-driver-4.00.39

Add your user to the ld users as asked by the package installation (maybe this is the reason the official Samsung drivers don't work ???) and log-out/ log-in.

[Launchpad Janitor (janitor)]

[Expired for sane-backends (Ubuntu) because there has been no activity for 60 days.]