Hello Here is a wireshark capture taken when I try to open Xerox Printer Properties and I get the error message described in: http://people.canonical.com/~lborda/bugfile/error-print-XeroxGlobalPrinterDriver.jpg No. Time Source Destination Protocol Info 12 3.819700 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server\Xerox Global Print Driver PS 13 3.832346 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 14 3.832615 10.153.107.196 10.153.107.190 SPOOLSS GetPrinterData request, ChangeId 15 3.849868 10.153.107.190 10.153.107.196 SPOOLSS GetPrinterData response, ChangeId = 0x0021f7b1 16 3.852425 10.153.107.196 10.153.107.190 SPOOLSS GetPrinterData request, UISingleJobStatusString 17 3.854776 10.153.107.190 10.153.107.196 SPOOLSS GetPrinterData response, UISingleJobStatusString, File not found (pathname error) 18 3.857035 10.153.107.196 10.153.107.190 SPOOLSS RFFPCNEX request 33 3.865390 10.153.107.190 10.153.107.196 SPOOLSS ReplyOpenPrinter request, \\LBORDA-WKS 34 3.865540 10.153.107.196 10.153.107.190 SPOOLSS ReplyOpenPrinter response 35 3.866636 10.153.107.190 10.153.107.196 SPOOLSS RFFPCNEX response 36 3.866969 10.153.107.196 10.153.107.190 SPOOLSS RFNPCNEX request, changeid 1 37 3.873496 10.153.107.190 10.153.107.196 SPOOLSS RFNPCNEX response, 9 notifies[Malformed Packet] 46 10.022131 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server\Xerox Global Print Driver PS 47 10.027387 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 48 10.027593 10.153.107.196 10.153.107.190 SPOOLSS GetPrinterData request, ChangeId 49 10.032428 10.153.107.190 10.153.107.196 SPOOLSS GetPrinterData response, ChangeId = 0x0021f7b1 55 10.035168 10.153.107.196 10.153.107.190 SPOOLSS GetPrinter request, level 2 63 10.045344 10.153.107.190 10.153.107.196 SPOOLSS GetPrinter response, level 2 78 10.088388 10.153.107.196 10.153.107.190 SPOOLSS GetPrinter request, level 2 91 10.101968 10.153.107.190 10.153.107.196 SPOOLSS GetPrinter response, level 2 92 10.113458 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server 94 10.115648 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 95 10.115921 10.153.107.196 10.153.107.190 SPOOLSS GetPrinterData request, Architecture 98 10.123924 10.153.107.190 10.153.107.196 SPOOLSS GetPrinterData response, Architecture = Windows NT x86 99 10.124235 10.153.107.196 10.153.107.190 SPOOLSS GetPrinterData request, MajorVersion 101 10.126242 10.153.107.190 10.153.107.196 SPOOLSS GetPrinterData response, MajorVersion = 0x00000003 103 10.126555 10.153.107.196 10.153.107.190 SPOOLSS ClosePrinter request, OpenPrinterEx(\\prt-server) 104 10.128267 10.153.107.190 10.153.107.196 SPOOLSS ClosePrinter response 107 10.128703 10.153.107.196 10.153.107.190 SPOOLSS GetPrinter request, level 7 111 10.134472 10.153.107.190 10.153.107.196 SPOOLSS GetPrinter response, level 7 114 10.137104 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server 115 10.140145 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 116 10.140471 10.153.107.196 10.153.107.190 SPOOLSS ClosePrinter request, OpenPrinterEx(\\prt-server) 117 10.142054 10.153.107.190 10.153.107.196 SPOOLSS ClosePrinter response 118 10.157424 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server\Xerox Global Print Driver PS 119 10.165982 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 120 10.166308 10.153.107.196 10.153.107.190 SPOOLSS SetPrinterDataEx request, PrinterDriverData/XWorkflowDLL 121 10.168498 10.153.107.190 10.153.107.196 SPOOLSS SetPrinterDataEx response, Access denied 122 10.378762 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server\Xerox Global Print Driver PS 123 10.383699 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 134 10.387580 10.153.107.196 10.153.107.190 SPOOLSS SetPrinterDataEx request, PrinterDriverData/XProductData 136 10.440505 10.153.107.190 10.153.107.196 SPOOLSS SetPrinterDataEx response 137 10.440924 10.153.107.196 10.153.107.190 SPOOLSS ClosePrinter request, OpenPrinterEx(\\prt-server\Xerox Global Print Driver PS) 139 10.442696 10.153.107.190 10.153.107.196 SPOOLSS ClosePrinter response 140 10.565128 10.153.107.196 10.153.107.190 SPOOLSS OpenPrinterEx request, \\prt-server\Xerox Global Print Driver PS 141 10.570013 10.153.107.190 10.153.107.196 SPOOLSS OpenPrinterEx response 152 10.573867 10.153.107.196 10.153.107.190 SPOOLSS SetPrinterDataEx request, PrinterDriverData/XProductData 154 10.624717 10.153.107.190 10.153.107.196 SPOOLSS SetPrinterDataEx response 155 10.625218 10.153.107.196 10.153.107.190 SPOOLSS ClosePrinter request, OpenPrinterEx(\\prt-server\Xerox Global Print Driver PS) 157 10.627008 10.153.107.190 10.153.107.196 SPOOLSS ClosePrinter response