Activity log for bug #2075269

Date Who What changed Old value New value Message
2024-07-30 20:39:42 Sudip Mukherjee bug added bug
2024-07-30 20:40:06 Apport retracing service tags amd64 apport-crash need-duplicate-check oracular wayland-session amd64 apport-crash oracular wayland-session
2024-07-30 20:40:07 Apport retracing service safeeyes (Ubuntu): importance Undecided Medium
2024-07-30 20:40:08 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2024-07-30 20:41:03 Sudip Mukherjee information type Private Public
2024-07-31 06:20:34 Sudip Mukherjee bug watch added https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1077629
2024-07-31 06:20:34 Sudip Mukherjee bug task added safeeyes (Debian)
2024-07-31 09:38:52 Bug Watch Updater safeeyes (Debian): status Unknown New
2024-08-01 18:19:12 Sudip Mukherjee safeeyes (Ubuntu): status New In Progress
2024-08-01 18:19:17 Sudip Mukherjee safeeyes (Ubuntu): assignee Sudip Mukherjee (sudipmuk)
2024-08-01 21:28:49 Launchpad Janitor safeeyes (Ubuntu): status In Progress Fix Released
2024-08-08 20:39:00 Sudip Mukherjee nominated for series Ubuntu Noble
2024-08-08 20:39:00 Sudip Mukherjee bug task added safeeyes (Ubuntu Noble)
2024-08-08 20:39:07 Sudip Mukherjee safeeyes (Ubuntu Noble): status New In Progress
2024-08-08 20:39:11 Sudip Mukherjee safeeyes (Ubuntu Noble): assignee Sudip Mukherjee (sudipmuk)
2024-08-08 20:39:23 Sudip Mukherjee safeeyes (Ubuntu): assignee Sudip Mukherjee (sudipmuk)
2024-08-08 20:39:53 Sudip Mukherjee summary safeeyes crashed with ModuleNotFoundError in /usr/lib/python3/dist-packages/safeeyes/utility.py: No module named 'distutils' [SRU] safeeyes crashed with ModuleNotFoundError in /usr/lib/python3/dist-packages/safeeyes/utility.py: No module named 'distutils'
2024-08-08 21:49:11 Sudip Mukherjee description safeeyes crashes immediately when executed. $ safeeyes Traceback (most recent call last): File "/usr/bin/safeeyes", line 33, in <module> sys.exit(load_entry_point('safeeyes==2.1.9', 'console_scripts', 'safeeyes')()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/bin/safeeyes", line 25, in importlib_load_entry_point return next(matches).load() ^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/importlib/metadata/__init__.py", line 205, in load module = import_module(match.group('module')) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module return _bootstrap._gcd_import(name[level:], package, level) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "<frozen importlib._bootstrap>", line 1387, in _gcd_import File "<frozen importlib._bootstrap>", line 1360, in _find_and_load File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 935, in _load_unlocked File "<frozen importlib._bootstrap_external>", line 995, in exec_module File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed File "/usr/lib/python3/dist-packages/safeeyes/__main__.py", line 32, in <module> from safeeyes import utility File "/usr/lib/python3/dist-packages/safeeyes/utility.py", line 35, in <module> from distutils.version import LooseVersion ModuleNotFoundError: No module named 'distutils' ProblemType: Crash DistroRelease: Ubuntu 24.10 Package: safeeyes 2.1.9-1 ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1 Uname: Linux 6.8.0-31-generic x86_64 ApportVersion: 2.28.1-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashCounter: 1 CurrentDesktop: ubuntu:GNOME Date: Tue Jul 30 21:37:42 2024 ExecutablePath: /usr/bin/safeeyes InstallationDate: Installed on 2024-06-17 (43 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Daily amd64 (20240617) InterpreterPath: /usr/bin/python3.12 JournalErrors: Jul 30 21:37:38 hostname org.gnome.Characters[11690]: MESA: error: ZINK: failed to choose pdev Jul 30 21:37:38 hostname org.gnome.Characters[11690]: libEGL warning: egl: failed to create dri2 screen PackageArchitecture: all ProcCmdline: /usr/bin/python3 /usr/bin/safeeyes ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> Python3Details: /usr/bin/python3.12, Python 3.12.4, python3-minimal, 3.12.3-0ubuntu1 PythonArgs: ['/usr/bin/safeeyes'] PythonDetails: N/A SourcePackage: safeeyes Title: safeeyes crashed with ModuleNotFoundError in /usr/lib/python3/dist-packages/safeeyes/utility.py: No module named 'distutils' UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users [ Impact ] safeeyes is completely unusable. It will fail immediately when the user tries to start the application and will crash with the error: $ safeeyes --help Traceback (most recent call last): File "/usr/bin/safeeyes", line 33, in <module> sys.exit(load_entry_point('safeeyes==2.1.5', 'console_scripts', 'safeeyes')()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/bin/safeeyes", line 25, in importlib_load_entry_point return next(matches).load() ^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/importlib/metadata/__init__.py", line 205, in load module = import_module(match.group('module')) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module return _bootstrap._gcd_import(name[level:], package, level) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "<frozen importlib._bootstrap>", line 1387, in _gcd_import File "<frozen importlib._bootstrap>", line 1360, in _find_and_load File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 935, in _load_unlocked File "<frozen importlib._bootstrap_external>", line 995, in exec_module File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed File "/usr/lib/python3/dist-packages/safeeyes/__main__.py", line 32, in <module> from safeeyes import utility File "/usr/lib/python3/dist-packages/safeeyes/utility.py", line 35, in <module> from distutils.version import LooseVersion ModuleNotFoundError: No module named 'distutils' [ Test Plan ] install safeeyes 1) quick test: open a terminal and use the command "safeeyes --help" If the package is not fixed it will crash with the above error. 2) Detailed test: start safeeyes from the launcher menu. click on the safeeyes icon in the status bar to open the menu and then click on setting in the menu. Change the time limits for intervals. ( I used 1 minute for interval between short breaks and interval between long breaks) Select the "Plugins" tab and disable "Smart Pause". close the settings. After the time interval is over "safeeyes" will lock the screen with a message. [ Where problems could occur ] This upstream patch is changing the way it compares versions of the plugins at startup. As a worst case scenario if the changed code does not work then safeeyes will not start. But considering the fact the safeeyes is unusable now, the user should not see any new regression than what already exists. [ Other Info ] 1. An extra runtime dependency on python3-packaging was added. 2. This has been fixed in Oracular. 3. In the Debian bug, the upstream co-maintainer mentioned something about a build problem. But I am not sure what problem they saw. There was no build problem in Oracular and the package in Oracular works as expected. I have built the SRU upload in a PPA and there was no build problem in Noble either. The PPA build log can be seen at: https://launchpad.net/~sudipmuk/+archive/ubuntu/test-ppa1/+build/28725597 [ Original Bug Description ] safeeyes crashes immediately when executed. $ safeeyes Traceback (most recent call last):   File "/usr/bin/safeeyes", line 33, in <module>     sys.exit(load_entry_point('safeeyes==2.1.9', 'console_scripts', 'safeeyes')())              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^   File "/usr/bin/safeeyes", line 25, in importlib_load_entry_point     return next(matches).load()            ^^^^^^^^^^^^^^^^^^^^   File "/usr/lib/python3.12/importlib/metadata/__init__.py", line 205, in load     module = import_module(match.group('module'))              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^   File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module     return _bootstrap._gcd_import(name[level:], package, level)            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^   File "<frozen importlib._bootstrap>", line 1387, in _gcd_import   File "<frozen importlib._bootstrap>", line 1360, in _find_and_load   File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked   File "<frozen importlib._bootstrap>", line 935, in _load_unlocked   File "<frozen importlib._bootstrap_external>", line 995, in exec_module   File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed   File "/usr/lib/python3/dist-packages/safeeyes/__main__.py", line 32, in <module>     from safeeyes import utility   File "/usr/lib/python3/dist-packages/safeeyes/utility.py", line 35, in <module>     from distutils.version import LooseVersion ModuleNotFoundError: No module named 'distutils' ProblemType: Crash DistroRelease: Ubuntu 24.10 Package: safeeyes 2.1.9-1 ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1 Uname: Linux 6.8.0-31-generic x86_64 ApportVersion: 2.28.1-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass CrashCounter: 1 CurrentDesktop: ubuntu:GNOME Date: Tue Jul 30 21:37:42 2024 ExecutablePath: /usr/bin/safeeyes InstallationDate: Installed on 2024-06-17 (43 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Daily amd64 (20240617) InterpreterPath: /usr/bin/python3.12 JournalErrors:  Jul 30 21:37:38 hostname org.gnome.Characters[11690]: MESA: error: ZINK: failed to choose pdev  Jul 30 21:37:38 hostname org.gnome.Characters[11690]: libEGL warning: egl: failed to create dri2 screen PackageArchitecture: all ProcCmdline: /usr/bin/python3 /usr/bin/safeeyes ProcEnviron:  LANG=en_US.UTF-8  PATH=(custom, no user)  SHELL=/bin/bash  TERM=xterm-256color  XDG_RUNTIME_DIR=<set> Python3Details: /usr/bin/python3.12, Python 3.12.4, python3-minimal, 3.12.3-0ubuntu1 PythonArgs: ['/usr/bin/safeeyes'] PythonDetails: N/A SourcePackage: safeeyes Title: safeeyes crashed with ModuleNotFoundError in /usr/lib/python3/dist-packages/safeeyes/utility.py: No module named 'distutils' UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users
2024-08-08 22:01:50 Sudip Mukherjee safeeyes (Ubuntu Noble): assignee Sudip Mukherjee (sudipmuk)