Ubuntu
rsyslog package

cannot create /var/log/syslog and others: permission denied

Bug #1257633 reported by Jean-Baptiste Lallement on 2013-12-04

This bug report is a duplicate of: Bug #1256695: cannot create log files in /var/log. Edit Remove

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	rsyslog (Ubuntu)	Confirmed	Critical	Steve Langasek
	Trusty	Confirmed	Critical	Steve Langasek

Bug Description

/var/log/syslog is not created on fresh cloud and server images of Trusty with rsyslog 7.4.4-1ubuntu1 (not testeed with desktop images)

debug log attached (rsyslogd -d) shows the following error several times:

3558.255026043:7f23687e2700: file '/var/log/syslog' opened as #-1 with mode 416
3558.255029594:7f23687e2700: strm 0x7f2360000b70: open error 13, file '/var/log/syslog': Permission denied

Full log attached

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: rsyslog 7.4.4-1ubuntu1
ProcVersionSignature: Ubuntu 3.12.0-4.12-generic 3.12.1
Uname: Linux 3.12.0-4-generic x86_64
ApportVersion: 2.12.7-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Dec 4 09:25:24 2013
SourcePackage: rsyslog
UpgradeStatus: Upgraded to trusty on 2012-01-31 (672 days ago)

Tags:

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2013-12-04:

rsyslogd-d.log Edit (113.1 KiB, application/octet-stream)
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (104 bytes, text/plain; charset="utf-8")

summary:	- /var/log/syslog doesn't exist + /var/log/syslog doesn't exist on fresh installation of Trusty.
Changed in rsyslog (Ubuntu):
importance:	Undecided → Critical

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-12-04: Re: /var/log/syslog doesn't exist on fresh installation of Trusty.

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in rsyslog (Ubuntu):
status:	New → Confirmed

Revision history for this message

Martin Pitt (pitti) wrote on 2013-12-04: Re: /var/log/syslog and others don't exist on fresh installation of Trusty.

This affects *all* rsyslog logs, not just /var/log/syslog.

summary:	- /var/log/syslog doesn't exist on fresh installation of Trusty. + /var/log/syslog and others doesn't exist on fresh installation of + Trusty.
summary:	- /var/log/syslog and others doesn't exist on fresh installation of - Trusty. + /var/log/syslog and others don't exist on fresh installation of Trusty.
Changed in rsyslog (Ubuntu Trusty):
assignee:	nobody → Steve Langasek (vorlon)
summary:	- /var/log/syslog and others don't exist on fresh installation of Trusty. + cannot create /var/log/syslog and others: permission denied