Rhythmbox crashes, when connecting a mtp device

[Martin Beltov]

Binary package hint: rhythmbox

Rhythmbox crashes, when connecting a mtp device. Here is dmesg output:
[ 2128.296052] usb 1-2: new high speed USB device using ehci_hcd and address 6
[ 2128.429519] usb 1-2: configuration #1 chosen from 1 choice
[ 2129.412062] usb 3-2: new full speed USB device using ohci_hcd and address 4
[ 2129.612855] usb 3-2: not running at top speed; connect to a high speed hub
[ 2129.631057] usb 3-2: configuration #1 chosen from 1 choice
[ 2129.672056] usb 1-2: USB disconnect, address 6
[ 2130.064065] usb 3-2: reset full speed USB device using ohci_hcd and address 4
[ 2130.524237] rhythmbox[25089]: segfault at 0 ip 0026f59a sp bf9a9f24 error 4 in libpango-1.0.so.0.2800.0[248000+40000]

Here is lsusb -vvv relevant information:

Bus 003 Device 004: ID 10d6:2300 Actions Semiconductor Co., Ltd
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 255 Vendor Specific Class
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x10d6 Actions Semiconductor Co., Ltd
  idProduct 0x2300
  bcdDevice 1.00
  iManufacturer 1 Transcend MP860
  iProduct 2 Transcend MP860
  iSerial 3 88D88A62B79CBD49A65B2AE7305E6BB3
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 39
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 238 MSFT100þ
    bmAttributes 0x80
      (Bus Powered)
    MaxPower 300mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 255 Vendor Specific Class
      bInterfaceSubClass 0
      bInterfaceProtocol 0
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x01 EP 1 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 4
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0001
  Self Powered

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: rhythmbox 0.12.8-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Sat Apr 24 14:20:02 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

[Martin Beltov (mbeltov)]

Thanks for the quick reply.Attaching the backtrace

[Pedro Villavicencio (pedro)]

looks like crash https://bugzilla.gnome.org/show_bug.cgi?id=613526 ; could you give the output of 'rhythmbox -D mtp' ? while reproducing the issue? Thanks.

[Martin Beltov (mbeltov)]

Attaching the output

[Pedro Villavicencio (pedro)]

Thank you Martin, I've commented on the upstream bug.

[Martin Beltov (mbeltov)]

Thank you. For me it's not a showstopper, since the device also can connect as a mass-storage device.

[Pedro Villavicencio (pedro)]

The issue has been fixed upstream at: http://git.gnome.org/browse/rhythmbox/commit/?id=b6fa4439d5b1e0a14d34bf5af09adf5e894208ca

[Sebastien Bacher (seb128)]

updated debdiff, the previous one had wrong changes for an another bug

[Colin Watson (cjwatson)]

Accepted into lucid-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

[Sebastien Bacher (seb128)]

could you try the update, it requires confirmation to be approved to lucid-updates

[deleted1234 (empty1234-deactivatedaccount)]

I tried:

sudo apt-get upgrade rhythmbox/lucid-proposed

Works like a charm now, and I don't get errors and missed files when transferring to my device :)

[deleted1234 (empty1234-deactivatedaccount)]

spoke too soon. This bug seems very intermittent. Sometimes a file will transfer, sometimes it fails, sometimes rhythmbox crashes, sometimes it doesn't.

I notice a number of things:

1) Crashing happens more frequently when I queue up a large number of files for transfer
2) plugging in the device AFTER rhythmbox is open makes it more crash-prone. Plugging in beforehand mitigates this slightly.

[deleted1234 (empty1234-deactivatedaccount)]

It would be handy if rhythmbox had some kind of a transfer queue display. This way I'd be able to see which files are failing, and can say if it's a result of MTP or the file itself. (by seeing if any one file crashes the program consistently). The error messages I get don't point to a file, and are rather generic. I'd post the error, but I can't reproduce it now. I think my issue may have been plugging in the device after rhythmbox was open. Still, this functionality should be available, shouldn't it?

[deleted1234 (empty1234-deactivatedaccount)]

got the error again (even when connecting before opening rhythmbox)

"Unable to send file to MTP device: update_abstract_list(): could not set album artist name."

Doesn't say which file, or offer to retry the transfer.

[Martin Beltov (mbeltov)]

I can confirm that it is resolved in my situation.

[Launchpad Janitor (janitor)]

This bug was fixed in the package rhythmbox - 0.12.8-0ubuntu5

---------------
rhythmbox (0.12.8-0ubuntu5) lucid-proposed; urgency=low

  * debian/patches/97_git_no_double_deletion.patch
    - git change to fix crashes due to double deletion (lp: #569380)
 -- Sebastien Bacher <email address hidden> Wed, 19 May 2010 15:43:20 +0200

[Martin Pitt (pitti)]

This should already be fixed in maverick.

[Martin Beltov (mbeltov)]

Right, thanks to everybody involved.

[Brice Terzaghi (terzag)]

Just bought a Sansa Clip+ (Sandisk) MP3 player and I get several errors like this when transfering files in MTP mode from Rhythmbox. Is the bug supposed to be fixed?

In my case, Rhythmbox doesn't crash, it just fails to transfer the files.

Using Ubuntu 10.04 up to date with Rhythmbox 0.12.8-0ubuntu7

[Jonathan R. Schmid (jonathan-r-schmid-deactivatedaccount)]

Ubuntu 10.10, Rhytmbox 0.13.1 - happens for me as well. Above it says "fix released", but the bug doesn't seem to be closed?