Rhythmbox does not transcode to mp3 or explain why

Bug #546183 reported by Dan Bishop
This bug affects 3 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)

Bug Description

Binary package hint: rhythmbox

I have an mp3 player (Nokia XpressMusic 5800) with the following .is_audio_player file:




When dragging ogg vorbis files to it in Rhythmbox nothing happens unless gstreamer0.10-plugins-ugly-multiverse is installed. Once this package is installed, rhythmbox transcodes files perfectly.

Rhythmbox should not simply do nothing if this package is not installed. Instead it should present the user with a similar dialogue to that presented when the user tries to play an mp3 file for the first time on a fresh install. It should explain that mp3 is not a free format and that gstreamer0.10-plugins-ugly-multiverse is required and offer to install it, but warn that it is illegal in some countries.

Using latest version of Lucid.

ProblemType: Bug
Architecture: amd64
Date: Wed Mar 24 16:58:45 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100322)
NonfreeKernelModules: nvidia
Package: rhythmbox 0.12.7-0ubuntu8
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: rhythmbox
Uname: Linux 2.6.32-16-generic x86_64

Revision history for this message
Dan Bishop (danbishop) wrote :
Changed in rhythmbox (Ubuntu):
importance: Undecided → Low
Revision history for this message
Victor Vargas (kamus) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?
* What version of rhythmbox do you use?

This will help us to find and resolve the problem.

Changed in rhythmbox (Ubuntu):
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in rhythmbox (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Dan Bishop (danbishop) wrote :

This bug already contains the steps to reproduce. Any mp3 compatible mp3 player is required. Try dragging an ogg vorbis file onto it and rhythmbox will fail to transcode it.

It will however, give no error. It will simply do nothing.

Instead it should prompt the user to install gstreamer0.10-plugins-ugly-multiverse

Changed in rhythmbox (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
Bernie Duggan (bubuntu-guarana) wrote :

Let me help (since I'm seeing the same thing - thanks Dan for pointing out how to fix it):

* Attach an MP3 player (an Applie iPhone 3GS in my case) which does not support the playing of OGG files.
* Open RhythmBox (I'm using 0.12.8 as shipped with Ubuntu 10.04).
* From your music library, select a file that's encoded as an OGG and drag and drop it to the attached MP3-only device.

If you have gstreamer0.10-plugins-ugly-multiverse the file will be converted to mp3 and copied to the device as expected.
If, however, you don't have that package installed, nothing at all will happen. No error message, no copying, nothing to indicate what has (or hasn't) gone on.

This is consistently reproducible.

Revision history for this message
Tristan Schmelcher (tschmelcher) wrote :

Same issue here. I tried for a good half hour to figure out why my music wouldn't copy before I figured out it was silently failing because it was an unsupported format.

Thanks Dan for explaining how to get it to work.

Revision history for this message
Matthew Woerly (nattgew) wrote :

Rhythmbox 0.13.1 in Ubuntu 10.10
It does pop up an error saying

"None of the tracks to be transferred are in a format supported by the target device, and no encoders are available for the supported formats."

But is not helpful as to what those encoders are.

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in rhythmbox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
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