rhythmbox crashed when trying to transfer mp3s to iphone

Bug #544880 reported by jtholb on 2010-03-23
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: rhythmbox

Ubuntu 10.04 lucid lynx
rhythmbox 0.12.7-0ubuntu7

When I attempted to transfer some songs to my iphone I was given the error "Error transferring track Unable to send file to MTP device: PTP Layer error 02ff: LIBMTP_Send_File_From_File_Descriptor(): Could not send object."

For each mp3 it would give the error and after about 5 it crashed. Perhaps transferring to an iphone isn't supported, I just assumed it was because the iphone showed up in rhythmbox.

ProblemType: Crash
Architecture: i386
Date: Tue Mar 23 11:00:07 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: rhythmbox 0.12.7-0ubuntu7
ProcCmdline: rhythmbox
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SegvAnalysis:
 Segfault happened at: 0xb775bfe5 <rb_removable_media_source_track_add_error+37>: mov 0x264(%eax),%eax
 PC (0xb775bfe5) ok
 source "0x264(%eax)" (0x00000264) not located in a known VMA region (needed readable region)!
 destination "%eax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: rhythmbox
StacktraceTop:
 rb_removable_media_source_track_add_error ()
 ?? () from /usr/lib/librhythmbox-core.so.0
 ?? () from /usr/lib/librhythmbox-core.so.0
 rb_marshal_VOID__UINT64 ()
 g_closure_invoke () from /usr/lib/libgobject-2.0.so.0
Title: rhythmbox crashed with SIGSEGV in rb_removable_media_source_track_add_error()
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

jtholb (jtholb) wrote :
Sebastien Bacher (seb128) wrote :

thank you for your bug report, could you apply the current update, restart your session and see if that's still an issue? the iphone was detected as a mtp device but should be handled as an iphone now

Changed in rhythmbox (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
jtholb (jtholb) wrote :

I upgraded to rhythmbox 0.12.7-0ubuntu8 rebooted the computer and unfortunately get the same error when trying to drag a song to the iphone, "Unable to send file to MTP device: PTP Layer error 02ff: LIBMTP_Send_File_From_File_Descriptor(): Could not send object."

Sebastien Bacher (seb128) wrote :

did you get the usbmuxd update? what version is installed on your computer?

jtholb (jtholb) wrote :

I currently have usbmuxd version 1.0.2-1 installed.

jtholb (jtholb) wrote :

I upgraded to usbmuxd 1.0.2-1ubuntu1 and now my iphone doesn't appear in rhythmbox. I don't know if it's associated, but as I understand the iphone should also appear in nautilus, but it never has for me.

Sebastien Bacher (seb128) wrote :

could you open a bug using "ubuntu-bug storage"? it will give us detailed log about the issue which make debugging easier

jtholb (jtholb) wrote :

I submitted bug #545860. After running "ubuntu-bug storage" I selected the first option, "Removable storage device is not mounted automatically." If I need choose another option and resubmit please let me know.

Seth Hikari (sethhikari) wrote :

As far as it is now because apple uses some weird short name system you can not move music over to the iphone without making some tweaks. You can pull the music off but you will see the short names but you can just use Picard to fix that.

jtholb (jtholb) wrote :

Thanks for the info Seth. At this point my issue is that my iphone no longer shows up in either nautilus or rhythmbox...nada.

Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
linuxrules (linuxrules) wrote :

OpenSuSE has this issue too:

LIBMTP_Send_File_From_File_Descriptor(): Could not send object.

Rhythmbox 0.12.8
OpenSuSE 10.3

João Hornburg (joaohornburg) wrote :

This bug also affects me. Exactly the same way as it affects jtholb. I also can't see any songs on the iPhone. Using Lucid and iOS 5.

PS: is there a way I can generate more information to attach to this bug?

Changed in rhythmbox (Ubuntu):
status: Expired → New
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
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