unuseful categories upon rhythmbox "report a problem"

Bug #543948 reported by frizzle21 on 2010-03-22
This bug affects 1 person
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)

Bug Description

the categories offered to describe the type of problem to be reported, offered by apport upon invoking "report a problem" for rhythmbox are not useful in their present form.
(screenshot of the message window attached)

the interface is not working correctly
no sound is being played
some audio files are not being played correctly

the problem categories presented appear to be quite random, not specifically typical for rhythmbox users to report obviously.

a better categorization would be for example:

problems with sound
the interface has an error
other problems

the entropy of uncategorisable errors can easily be contained within "other problems", while users and developers should contribute ideas for problem categories collaboratively somewhere on launchpad perhaps.

this is where userworld meets developement process, let's do this right my friends!

frizzle21 (frederik-nnaji) wrote :
Philip Muškovac (yofel) wrote :

The ui is constructed by the rhythmbox package hook which isn't part of apport.

affects: apport → null
Changed in null:
status: New → Invalid
Changed in rhythmbox (Ubuntu):
importance: Undecided → Wishlist
dobey (dobey) on 2012-03-09
no longer affects: null
Bryce Harrington (bryce) on 2012-05-01
Changed in rhythmbox (Ubuntu):
status: New → Fix Committed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package rhythmbox - 2.96-0ubuntu6

rhythmbox (2.96-0ubuntu6) quantal; urgency=low

  * debian/rhythmbox.install:
    - Fix installation of apport hook to correct
      directory. Otherwise, the hook won't be used when running ubuntu-bug
      (LP: #992355)
    - Improve categorization wording.
      (LP: #543948)
    - Only prompt user to specify type of bug if it isn't a crash.
      (I.e., if there is no stacktrace present.)
      (LP: #737598)
 -- Bryce Harrington <email address hidden> Thu, 17 May 2012 16:29:37 -0700

Changed in rhythmbox (Ubuntu):
status: Fix Committed → Fix Released
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