rhytmbox cannot see my iphone

Bug #539396 reported by Tim Lunn on 2010-03-16
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: rhythmbox

running lucid here and rhythmbox cannot see my iphone.

gvfs works fine, I can browse the iphone in naultilus
ifuse works, and also gtkpod can read my iphone.

Please let me know what further information/logs I can provide, I tried to report this through 'report a problem' in rhythmbox and it said 'cant connect to crash database. but that in itself should be a seperate bug report.

should also add its not my phone thats the issue (I don't think), I have it running fine on my laptop, Karmic with the McEnery ppa

1.) Description: Ubuntu lucid (development branch)
Release: 10.04

2.) rhythmbox:
  Installed: 0.12.7-0ubuntu5
  Candidate: 0.12.7-0ubuntu5
  Version table:
 *** 0.12.7-0ubuntu5 0
        500 http://mirror.files.bigpond.com/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status
3. Rhythmbox should see my iphone!
4.) rhythmbox does not see my iphone, can see ipod though.

Sebastien Bacher (seb128) wrote :

Thank you for your bug report, can you run rhythmbox --debug and copy the log there of what happens when connecting the iphone?

Changed in rhythmbox (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Tim Lunn (darkxst) wrote :
Sebastien Bacher (seb128) wrote :

is /dev/scd0 your ipod device?

no that would be my dvd drive.

On 17/03/10 20:55, Sebastien Bacher wrote:
> is /dev/scd0 your ipod device?
>
>

Tim Lunn (darkxst) wrote :

with the latest round of updates, rhythmbox now seg faults if I start it up when my iphone is already plugged in.

debug output attached.

Tim Lunn (darkxst) wrote :

and if I plug my phone in after I have started rhythmbox, I get the following (see attachment)

appears that its does see the iphone, mounts it, loads ipod plugin and then this

(15:21:37) [0x19ee040] [rb_removable_media_manager_add_mount] rb-removable-media-manager.c:783: Unhandled media

Sebastien Bacher (seb128) wrote :

Could you try to obtain a backtrace following the instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

eddiewould (eddie-eddiewould) wrote :

I have the same problem. On Ubuntu Lucid,

Running rhythmbox --debug

When I plug the iPhone (3GS, 16GB) in, I get "Unhandled media" (as per attachment):

iPhone version: 3.1.3 (7E18)
Model: MC131X

Also, please note that the iPhone appears on the desktop and is working/integrated with Ubuntu's f-spot (photo editing software)

Cheers,
Eddie

Tim Lunn (darkxst) wrote :

Yeh still not working for me either (although the seg fault did get fixed).

I have tested on my laptop (clean lucid install) and it works fine.
I also tested with lucid beta live CD and its works.

So I suspect its an upgrade issue, tho have tried doing complete removal
and re-install of all rhythmbox and iphone packages and that did not help.

On 03/05/10 19:29, eddiewould wrote:
> I have the same problem. On Ubuntu Lucid,
>
> Running rhythmbox --debug
>
> When I plug the iPhone (3GS, 16GB) in, I get "Unhandled media" (as per
> attachment):
>
> iPhone version: 3.1.3 (7E18)
> Model: MC131X
>
> Also, please note that the iPhone appears on the desktop and is
> working/integrated with Ubuntu's f-spot (photo editing software)
>
>
> Cheers,
> Eddie
>
> ** Attachment added: "ryhthmbox --debug"
> http://launchpadlibrarian.net/47508104/ryhthmbox_debug.txt
>
>

eddiewould (eddie-eddiewould) wrote :

Interesting that you say it works w/ a clean install - my Lucid install is a clean install & it's not working for me :(

Tim Lunn (darkxst) wrote :

I just tested with a new user on my machine and it does work.

So would appear to be a bad setting somewhere within my profile.

How can I delete/reset all rhythmbox settings?

On 04/05/10 21:33, eddiewould wrote:
> Interesting that you say it works w/ a clean install - my Lucid install
> is a clean install& it's not working for me :(
>
>

eddiewould (eddie-eddiewould) wrote :

I realised that while my install was clean, my home directory was not (I keep it on a separate partition).

I did a

sudo apt-get remove rhythmbox --purge

followed by a

apt-get install rhythmbox

and now it can see my iPhone. However it still isn't working quite yet - there is another issue which I'm investigating...

eddiewould (eddie-eddiewould) wrote :

Ok so the issue I'm having now is that under my account, the iPhone appears in rhythmbox as "Apple iPhone", however it only shows me the movies/photos on it.

I created a new user account and opened rhythmbox as that user, everything worked perfectly. Also, the iPhone appeared (correctly) as "Eddie's iPhone".

So as Tim mentioned, there is something in my home directory which is breaking things..

Tim Lunn (darkxst) wrote :

I think I have found the issue.

Has something to do with the ~/.gvfs folder.

I deleted this folder, logged out and now its working.

  perhaps having a real .gvfs folder messes up gvfs (and fuse cant mount
~/.gvfs ) and then rhythmbox cant mount the iphone in there.

In anycase this would actually be a bug with gvfs (or fuse) and not
rhythmbox?

On 06/05/10 17:01, eddiewould wrote:
> Ok so the issue I'm having now is that under my account, the iPhone
> appears in rhythmbox as "Apple iPhone", however it only shows me the
> movies/photos on it.
>
> I created a new user account and opened rhythmbox as that user,
> everything worked perfectly. Also, the iPhone appeared (correctly) as
> "Eddie's iPhone".
>
>
> So as Tim mentioned, there is something in my home directory which is breaking things..
>
>

Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
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