Listen Internet radio leads to "failed to open output device" sometimes

Bug #397425 reported by Felipe Braga on 2009-07-09
This bug affects 7 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Ubuntu Desktop Bugs

Bug Description

Binary package hint: rhythmbox

I'm using Ubuntu 9.04 ("upgraded" from 8.10).

The 'rhythmbox' package installed have the version '0.12.0-0ubuntu4

Description of the ocurrences: when I try to play a Internet Radio (on a right opened application window), it shows a messege with (in brazilian portuguese) "Não foi possível iniciar a reprodução - Falha ao abrir o dispositivo de saída" (something like "Not possible to start playing - Failed to open output device", in english)

-it only happen sometimes (I think something like "40%" of the times I tried): but when it happen, I've to close and open rhythmbox to "fix" it

- it happen listening to (".977 The 80's Channel" - from - it's the only Radio that I listen here

I've see it happening in two diferent machines (hardware with big diferences, but O.S. installed in te same way).

* sorry by the poor english

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/rhythmbox
Package: rhythmbox 0.12.0-0ubuntu4
SourcePackage: rhythmbox
Uname: Linux 2.6.28-13-generic i686

Felipe Braga (fbobraga) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (

Changed in rhythmbox (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Pedro Villavicencio (pedro) wrote :

any news about this ? did you sent the bug upstream? may you tell us the bug number there? thanks.

Pedro Villavicencio (pedro) wrote :

Thanks for your report, may you please run rhythmbox from the command line as: rhythmbox --debug &> rhythmbox-debug.txt ; Perform the operation to reproduce the bug and attach the resulting file to the report?. Thanks in advance

Changed in rhythmbox (Ubuntu):
status: New → Incomplete
Felipe Braga (fbobraga-gmail) wrote :
Pedro Villavicencio (pedro) wrote :

any chance to get a gstreamer log it seems to be there the issue: just run rhythmbox as: GST_DEBUG=3 rhythmbox &>rhythmbox-log.txt ; and attach that resulting file to the report, thanks.

Felipe Braga (fbobraga-gmail) wrote :
Kip Warner (kip) wrote :

I can confirm the same symptoms on my machine.


urho (vonturha) wrote :

having same problem, here's my log

I confirm the problem. It appears approx. 66% of times I try to play internet radio. When it appears it stays until I close rhythmbox (with a 66% chance of reappearing when I start it again). Pretty annoying.

s2s (reflexq) wrote :

i have same problem with rhythmbox 0.12.0 on ubuntu 9.04 with 2.6.28-15-generic

s2s (reflexq) wrote :

Rhythmbox log file have this:
(17:01:29) [0x98c8408] [rb_debug_init_match] rb-debug.c:215: Debugging enabled
(17:01:29) [0x98c8408] [main] main.c:187: initializing Rhythmbox 0.12.0
(17:01:29) [0x98c8408] [rb_threads_init] rb-util.c:388: GMutex isn't recursive
(17:01:29) [0x98c8408] [main] main.c:195: going to create DBus object
(17:01:29) [0x98c8408] [main] main.c:353: THE END

Paul Horn (luap) wrote :

I've had this same symptom pretty much since upgrading to 9.04. Wasn't an issue in 8.10.
2.6.28-16-generic #55-Ubuntu SMP Tue Oct 20 19:48:32 UTC 2009 x86_64 GNU/Linux

rhythmbox debug output shows this right when the dialog box pops up:

(10:53:49) [0x358a1c0] [rb_shell_player_error] rb-shell-player.c:3423: playback error while playing: Failed to open output device
(10:53:49) [0x358a1c0] [rhythmdb_entry_set] rhythmdb.c:3266: queuing RHYTHMDB_ACTION_ENTRY_SET
(10:53:49) [0x358a1c0] [rb_shell_player_stop] rb-shell-player.c:3186: stopping

Paul Horn (luap) wrote :

and here's the log when it actually plays

Paul Horn (luap) wrote :

gstreamer log from failed attempt to play

Victor Vargas (kamus) wrote :

Since this report have a long time without activity, please could you check (if is possible) in latest version included in Karmic if this issue is still happening? Thanks in advance.

Kip Warner (kip) wrote :

All the time. Oh pulse...

Felipe Braga (fbobraga-gmail) wrote :

the problem seens to be fixed karmic

Kip Warner (kip) wrote :

I am running Karmic and I experience it regularly.

Felipe Braga (fbobraga-gmail) wrote :

Seems to be a hardware issue: since I changed my MOBO, I'm not experiencing the problem (the change coincided with my ugrade to karmic, in my case)

Kip Warner (kip) wrote :

I can almost gaurantee it is not, but instead a Pulse / ALSA thing. Sound under GNU/Linux has always been a mess and Pulse was not without its contribution.

I don't experience this problem any longer. Has this bug been fixed?

Victor Vargas (kamus) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem. Please reopen it if you encounter that this issue is still occurring in latest Ubuntu Lucid version. To reopen the bug report you can click under the Status column, and change the Status back to "New". Thanks again!

Changed in rhythmbox (Ubuntu):
status: Incomplete → Invalid
Changed in rhythmbox:
status: New → Invalid
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