Attempt to purchase album from Rhythmbox Magnatune store fails.

[James Lewis]

Binary package hint: rhythmbox

When selecting the "Purchase Album" option in Rhythmbox, an error dialog is displayed which reads:-

Error
An error occurred while trying to purchase the album.
The error text is:
'module' object has no attribute 'split'

This was observed in UNR 9.04.

I'm reluctant to try different permutations, as this involves a credit card transaction, but for that very reason I think it should be investigated, and fed back to the plugin author as a matter of urgency, because apps shipped with Ubuntu which process credit card transactions should work... it gives a much worse impression when this type of process fails than others.

[Sebastien Bacher (seb128)]

Thank you for your bug report, do you have any error in .xsession-errors

[Sebastien Bacher (seb128)]

Thank you for your bug report, do you have any error in .xsession-errors?

[James Lewis (james-fsck)]

I looked through .xsession errors, there is nothing that appears to refer to this, although the file is quite large.

[Pedro Villavicencio (pedro)]

I cannot reproduce that tried the same and worked fine here, could you run rhythmbox as : rhythmbox --debug &> rhythmbox-debug.txt perform the operation to reproduce the bug and attach that resulting file to the report? please also attach the ~/.xsession-errors file to the report after reproduced the issue, thanks.

[James Lewis (james-fsck)]

See attachment, for xsession_errors, and debug output, I trimmed the debug output to just the lines after I started playing a track (before selecting purchase), until I OK'd the error, and quit rhythmbox. The shutdown messages are very large, so I trimmed messages after rhythmbox started to quit.

Note, I also changed the cardholder details in the debug output... although from what I can see it didn't output anything it should not have done.

From what I can see, there isn't anything terribly significan't in these logs, unless it's significant by it's absence compared to your working version, are you testing on on a full version of Ubuntu, as this is the netbook remix. I will test on a full release when I get a machine I can do it on..

[Mathieu Marquer (slasher-fun)]

A member of ubuntu-fr.org forums is having the same bug, I asked him to attach rythmbox-debug and xsession-errors as well, this should be done soon.

(See http://forum.ubuntu-fr.org/viewtopic.php?pid=2633421#p2633421)

[killman42 (killman42)]

A member of ubuntu-fr.org forums is having the same bug, I have a ubuntu 9.04 64bit edition

[Sebastien Bacher (seb128)]

The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Raf Geens (rafgeens)]

In 9.10, I got this message when trying to make a purchase:

An error occurred while trying to purchase the album.
The Magnatune server returned:
Magnatune unfortunately can no longer process credit card purchases from 3rd party applications. We are working on an alternative. Your card has not been charged!

[Pedro Villavicencio (pedro)]

So Magnatune issue? otherwise it could be related to bug https://bugzilla.gnome.org/show_bug.cgi?id=533727 where magnatune new accounts hasn't been implemented yet.

[cosmix (cosm7x)]

Raf and Pedro is partly right.

Magnatune has stopped processing credit cards due to online fraud experienced by their credit card payment processor (see http://blogs.magnatune.com/buckman/2009/06/visa-no-more.html where it is clearly stated that in-app Magnatune purchasing in Rhythmbox would be affected)

While this bug is confirmed (that is it is valid), I believe it should be changed to won't fix. If (and when) upstream provides a new plugin for the new Magnatune membership types this issue will be resolved.

[Pedro Villavicencio (pedro)]

Let's change the description a bit and track the upstream report, makes more sense rather than just closing the report, thanks all.

[Pedro Villavicencio (pedro)]

oh well already being tracked on bug 389993 ; marking this as duplicate.