Moving files to trash results in a permanent delete

[Qu]

Binary package hint: rhythmbox

I am using Rhythmbox 0.11.2, recently I selected a song and accidentally chose move to trash after right clicking. The file was removed and NOT placed in the trash can. That is, it was permanently deleted from Rhythmbox and and my hard drive. How do I make the files go to my trash can. Hence, in the event of another accidental move to trash, I am able to recover the file.?

ProblemType: Bug
Architecture: i386
Date: Sat Dec 1 17:33:59 2007
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/rhythmbox
Package: rhythmbox 0.11.2-0ubuntu4
PackageArchitecture: i386
ProcCmdline: rhythmbox
ProcCwd: /home/scort02
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
Uname: Linux SC 2.6.20-16-generic #2 SMP Sun Sep 23 19:50:39 UTC 2007 i686 GNU/Linux

[Pedro Villavicencio (pedro)]

Thanks for your report, is that reproducible everytime you click on "Move to Trash"? may you test with a new user?

[Qu (scort02)]

Sorry about the late reply, unfortunately, the answer is yes.
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[Pedro Villavicencio (pedro)]

Did you try to reproduce the same with another new user? I cannot reproduce it that works fine in my Gutsy and Hardy installation, thanks.

[Qu (scort02)]

no other machine available, but thanks for taking the time...
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[Pedro Villavicencio (pedro)]

No need for another machine, just create another user by going to System -> Administration -> Users and Groups and Add a new user, log into the system with that user and test the same you're reporting here. thanks.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!.

[Joachim Jungner (joachim-jungner)]

New bug reporter of old bug.

Selecting 'Move to Trash' removes the file completely, and it is not in the trash can. The removed file is also flagged as 'Missing' by Rhythmbox. (That is also a bit strange.)

It is reproducible both from playlist view and 'Music' view.

Basically two problems:
1. The user interface itself: It is far too easy to accidentally click 'Move to Trash', when you really just want to remove it from the playlist. This is in part exacerbated by the fact that there is no (visible) keyboard shortcut for doing the safe thing, so you _have_ to use the menu with the closely placed menu items.

2. Move to trash is apparently affected by a bug where the file is removed permanently, or at least moved to an unknown location (not trash).

Will create a new user and see if I can reproduce the problem again.

[Joachim Jungner (joachim-jungner)]

Created a 'rhythmboxtestuser' and copied a single folder of music (10 songs) to that user.

When using the 'Move to trash' function, the music file is correctly placed in the trash can. (The file is still added to the 'missing files' list, which is a bit strange, but maybe it is so by design.)

So. The problem appears to be user-specific.

I didn't change any properties for the test user, so it uses the brand new (optional in 11.04, mandatory in 11.10) user interface, whereas my 'real' user has reverted to the old Gnome UI. I don't know if that's relevant or not.