It struggles to start

Bug #1615314 reported by el_gallo_azul
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu

Description: Ubuntu 14.04.5 LTS
Release: 14.04

2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center

rhythmbox:
  Installed: 3.0.2-0ubuntu2
  Candidate: 3.0.2-0ubuntu2
  Version table:
 *** 3.0.2-0ubuntu2 0
        500 http://mirror.internode.on.net/pub/ubuntu/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.0.2-0ubuntu1 0
        500 http://mirror.internode.on.net/pub/ubuntu/ubuntu/ trusty/main amd64 Packages

3) What you expected to happen

The application starts easily and quickly

4) What happened instead

4.1 As soon as starting the app, the screen greys out, as if running low on system resources. I can now rule that possibility out, because I had only just booted, I had not started any other applications, and this computer has LOADS of memory and LOADS of processing power. This 'greying out' lasts for about 30 seconds or so, and I cannot use the application at all during this time.

4.2 Also right near the end of this 'greying out' time, an error message appears, saying "The application Rhythmbox has closed unexpectedly", despite the fact that the application Rhythmbox HAS NOT closed. I attach a screenshot of the message.

This bug has been occurring for more than a year, and occurs EVERY TIME that I start the application.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: rhythmbox 3.0.2-0ubuntu2
ProcVersionSignature: Ubuntu 4.2.0-42.49~14.04.1-generic 4.2.8-ckt12
Uname: Linux 4.2.0-42-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Aug 21 11:24:25 2016
InstallationDate: Installed on 2014-10-14 (676 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
el_gallo_azul (el-gallo-azul) wrote :
Revision history for this message
rithik g (gkrithi) wrote :

here the rhythmbox-metadata process crashed ( which is a backend process used by rhythmbox ). that's why rhythmbox window was still open, as rhythmbox process was still running fine.

need stack trace of rhythmbox-metadata process crash.

Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue using a maintained version of Ubuntu please let us know otherwise this report can be left to expire in approximately 60 days time.

Paul White
[Ubuntu Bug Squad]

Changed in rhythmbox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
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