Purchased items are queued after purchase but no progress occures.

Bug #696964 reported by Arto Huotari
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
rhythmbox-ubuntuone-music-store (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: rhythmbox-ubuntuone-music-store

After purchasing songs from the Ubuntu one music store the songs are queued correctly but no progress occurs even after prolonged period of time. At the time of writing this the rhythm box has been queuing for over an hour and not a single item has been downloaded.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: rhythmbox-ubuntuone-music-store 0.0.9-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-26.48-generic 2.6.32.24+drm33.11
Uname: Linux 2.6.32-26-generic i686
Architecture: i386
Date: Mon Jan 3 22:43:26 2011
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: rhythmbox-ubuntuone-music-store

Revision history for this message
Arto Huotari (roskapostiaminulle) wrote :
Revision history for this message
Arto Huotari (roskapostiaminulle) wrote :

After closing Rhythmbox and rebooting I started the unofficial ubuntu-indicator applet (version 0.0.6). Indicator applet showed that there are unsynchronized files and now Rhythmbox shows that some of the files have been synchronized. Right after opening the Rhythmbox I opened the Ubuntu One store and subsequently I opened the download page. For a while there were green progress bars visible but they disappeared quickly and now all of the progress bars are empty. Also Ubuntu-One indicator applet now shows that there are only three unsynchronized files (should be more). It appear that the synchronizing was stopped / broken after opening the Rhyhthm box.

Ofcourse this may just appear so. in the hidden folder there are 25 of the purchased 26 six songs. Rhythm box reports from one file that it was not transferred correctly to the UbuntuOne storage. Most of the progress bars are "empty" i.e. no progress even though files are present in the folder. From Ubuntu one web interface it can be verified that 25 of the 26 songs have been transferred to Ubuntu one storage.

Clicking the "try downloading again" link on the Rhythmbox queue list quickly showed the progress bars (1-2 seconds) and after that some items were marked as completed, not all. Missing song was transferred to UbuntuOne storage.

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