Ubuntu One purchased songs are stuck in "Transferring to your Ubuntu One storage"

Bug #626009 reported by Michele Brami on 2010-08-28
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
rhythmbox-ubuntuone-music-store (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: rhythmbox-ubuntuone-music-store

A few songs, regularly purchased and billed, are in a "Transferring to your Ubuntu One storage" status since purchase (more days).
The purchased MP3 files are however correctly stored in "HOME/.ubuntuone/Purchased from Ubuntu One" folder and also burning them to a CD works fine.

Vallery Lancey (muscovy) on 2010-08-28
summary: - On Ubuntu One "Your Downloads" some songs not transferred
+ Ubuntu One purchased songs are stuck in "Transferring to your Ubuntu One
+ storage"
affects: rhythmbox (Ubuntu) → rhythmbox-ubuntuone-music-store (Ubuntu)
Akshat Jain (akshatj) on 2010-08-31
description: updated
Michele Brami (mbrami76) on 2010-08-31
description: updated

To help us to debug this further, if you look in "/home/<your_username>/.ubuntuone/Purchased from Ubuntu One"

or from the terminal run:

nautilus "$HOME/.ubuntuone/Purchased from Ubuntu One"

Can you see the tracks you've purchased?

Michele Brami (mbrami76) on 2010-08-31
description: updated
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