reportbug uses debian smtp server which fails to relay

Bug #44116 reported by Brian Brunswick
6
Affects Status Importance Assigned to Milestone
reportbug (Debian)
Fix Released
Unknown
reportbug (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: reportbug

Give reportbug no smtp server and it tries to use
debian's which rejects the attempt to relay email.

Simon Law (sfllaw)
Changed in reportbug:
status: Unconfirmed → Confirmed
Revision history for this message
Kai Kasurinen (kai-kasurinen) wrote :

please change 'master.debian.org' to 'bugs.debian.org' in your .reportbugrc file.

Changed in reportbug:
status: Unknown → Unconfirmed
Revision history for this message
Andrea Veri (av) wrote :

seems to be fixed now:

        if smtphost and smtphost.lower() == 'master.debian.org':
            ui.long_message('*** Warning: master.debian.org is no longer an appropriate smtphost setting for reportbug; please update your .reportbugrc file.\n')
            smtphost = 'bugs.debian.org'

Changed in reportbug:
status: Confirmed → Fix Released
Revision history for this message
Brian Brunswick (brian-ithil) wrote :

This doesn't actually appear to be fixed by this change.
I just tried to report a bug using a new fresh, reportbugrc, and got

Connecting to bugs.debian.org via SMTP...
SMTP send failure: {'<email address hidden>': (550, 'relay not permitted')}

So bugs.debian.org is also no good for ubuntu. Surely it should be using an ubuntu smtp server?

Revision history for this message
Brian Brunswick (brian-ithil) wrote :

Moved back to new as its not fixed.

Changed in reportbug:
status: Fix Released → New
Revision history for this message
James Westby (james-w) wrote :

It is using a Ubuntu server, however that is still not good enough
for sending to Debian, see #123414.

Thanks,

James

Revision history for this message
Scott Kitterman (kitterman) wrote :

This particular bug is fixed, but we have another one for the Ubuntu server, so marking this fix released.

Changed in reportbug:
status: New → Fix Released
Changed in reportbug:
status: New → Fix Released
Revision history for this message
Henning Sprang (henning) wrote :

Not fixed for me, in hardy, on a desktop system.

Changed in reportbug:
status: Fix Released → New
Revision history for this message
Henning Sprang (henning) wrote :

See attached the info from trying to report this bug ítself (first occured with another package)

Revision history for this message
Daniel Hahler (blueyed) wrote :

The problem is that the SMTP at bugs.debian.org will not allow relaying to <email address hidden>, which Ubuntu's reportbug uses.

If you have "smtphost bugs.debian.org" in your reportbugrc, you get hit by this bug.
However, the default in Ubuntu is "fiordland.ubuntu.com" and this triggers just another bug: bug 123414

As far as I can see, this particular bug is fixed, although only by another not working default (fiordland) and/or using the newer 'bugs.debian.org' in case 'master.debian.org' is configured (but it fails the same way, not allowing to relay to <email address hidden>.

The problem here is, that bts=ubuntu does not work with Debian's SMTP server.

I'm closing this as "Fix released", since it is (for bts=debian).

I'm currently looking into disabling the use case "bts=ubuntu" in reportbug, while pointing the user at "ubuntu-bug". Please see bug 228183 about this (if you want to incline) and please file any other issues as separate bug reports.
Thanks.

Changed in reportbug:
status: New → Fix Released
Revision history for this message
Henning Sprang (henning) wrote : Re: [Bug 44116] Re: reportbug uses debian smtp server which fails to relay

On Wed, Dec 10, 2008 at 7:55 PM, Daniel Hahler <email address hidden> wrote:
> The problem is that the SMTP at bugs.debian.org will not allow relaying
> to <email address hidden>, which Ubuntu's reportbug uses.
>
> If you have "smtphost bugs.debian.org" in your reportbugrc, you get hit by this bug.
> However, the default in Ubuntu is "fiordland.ubuntu.com" and this triggers just another bug: bug 123414

Hmm, you're right, I was just about to write that I never touched or
created it, but I have such a file.

It's probably something reportbug nicely creates for me when I first use it.

And when I transferred my whole home dir from Etch to Hardy, this came
to Ubuntu - and was wrong...

It's not even Fix Released, it's Invalid!

Henning

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.