reportbug uses debian smtp server which fails to relay

[Brian Brunswick]

Binary package hint: reportbug

Give reportbug no smtp server and it tries to use
debian's which rejects the attempt to relay email.

[Kai Kasurinen (kai-kasurinen)]

please change 'master.debian.org' to 'bugs.debian.org' in your .reportbugrc file.

[Andrea Veri (av)]

seems to be fixed now:

        if smtphost and smtphost.lower() == 'master.debian.org':
            ui.long_message('*** Warning: master.debian.org is no longer an appropriate smtphost setting for reportbug; please update your .reportbugrc file.\n')
            smtphost = 'bugs.debian.org'

[Brian Brunswick (brian-ithil)]

This doesn't actually appear to be fixed by this change.
I just tried to report a bug using a new fresh, reportbugrc, and got

Connecting to bugs.debian.org via SMTP...
SMTP send failure: {'<email address hidden>': (550, 'relay not permitted')}

So bugs.debian.org is also no good for ubuntu. Surely it should be using an ubuntu smtp server?

[Brian Brunswick (brian-ithil)]

Moved back to new as its not fixed.

[James Westby (james-w)]

It is using a Ubuntu server, however that is still not good enough
for sending to Debian, see #123414.

Thanks,

James

[Scott Kitterman (kitterman)]

This particular bug is fixed, but we have another one for the Ubuntu server, so marking this fix released.

[Henning Sprang (henning)]

Not fixed for me, in hardy, on a desktop system.

[Henning Sprang (henning)]

See attached the info from trying to report this bug ítself (first occured with another package)

[Daniel Hahler (blueyed)]

The problem is that the SMTP at bugs.debian.org will not allow relaying to <email address hidden>, which Ubuntu's reportbug uses.

If you have "smtphost bugs.debian.org" in your reportbugrc, you get hit by this bug.
However, the default in Ubuntu is "fiordland.ubuntu.com" and this triggers just another bug: bug 123414

As far as I can see, this particular bug is fixed, although only by another not working default (fiordland) and/or using the newer 'bugs.debian.org' in case 'master.debian.org' is configured (but it fails the same way, not allowing to relay to <email address hidden>.

The problem here is, that bts=ubuntu does not work with Debian's SMTP server.

I'm closing this as "Fix released", since it is (for bts=debian).

I'm currently looking into disabling the use case "bts=ubuntu" in reportbug, while pointing the user at "ubuntu-bug". Please see bug 228183 about this (if you want to incline) and please file any other issues as separate bug reports.
Thanks.

[Henning Sprang (henning)]

On Wed, Dec 10, 2008 at 7:55 PM, Daniel Hahler <email address hidden> wrote:
> The problem is that the SMTP at bugs.debian.org will not allow relaying
> to <email address hidden>, which Ubuntu's reportbug uses.
>
> If you have "smtphost bugs.debian.org" in your reportbugrc, you get hit by this bug.
> However, the default in Ubuntu is "fiordland.ubuntu.com" and this triggers just another bug: bug 123414

Hmm, you're right, I was just about to write that I never touched or
created it, but I have such a file.

It's probably something reportbug nicely creates for me when I first use it.

And when I transferred my whole home dir from Etch to Hardy, this came
to Ubuntu - and was wrong...

It's not even Fix Released, it's Invalid!

Henning