12.04 remmina full screen closes unexpectedly

[Sebastian Mitterle]

Ubuntu 12.04
remmina 0.9.99.1
Dual monitor setup

1.) Connect to a remote desktop with remmina in fullscreen.
2.) Work in the rd.
3.) Click in the rd session and then the second screen.
OR
3'.) Minimize the full screen via top menu bar of remmina.

Result:
---------
At some time when clicking in the second screen after working in rd the connection is closed (resp. when minimizing the session window).

Reproduceable:
----------------------
Not always. It happens often while working. A nuissance.

Note:
--------
This never has happened on Ubuntu 11.10.

Attached file:
-------------------
stdout/stderr when starting remmina from command line. The last line is when the connection unexpectedly was closed. ("gdi_get_bitmap_pointer: requesting invalid psend: Connection reset by peer")

[Ubuntu Foundations Team Bug Bot (crichton)]

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[[e-mail] (comio)]

Same here.

ciao

[Chrles Blnkenship (charles-blankenship)]

I've been suffering from this since upgrading to 12.04.

I can trigger it by minimizing, but sometimes it happens without doing so. Seems random and intermittent.

I too have a dual screen setup, but have the second display disabled, though it is connected.

This is a huge problem for me since I have to rdp often.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Headly B (fintan-browne)]

Hi,

This bug affects me too with Remmina 0.9.99.1. Never an issue in 11.10 but persistent (well, intermittent but frequent) problem since upgrading to 12.04 (64 bit). I recently tried a clean install of 12.04 to see if that would help but it did not. I have also tried it in Lubuntu and Gnome Shell and problem seems to recur there.

I find that the connection most often drops if I switch to any other desktop or minimise from full screen, but the problem behaviour seems inconsistent. I have only one monitor.

This is a major hassle for me, as I use RDP at work, and now find myself having to log back in to sessions 20-30 times a day.

Disappointing to have this break in a Long Term release.

Sad face.

[Sander de Leeuw (s-deleeuw)]

Hello,

This bug affects me too with Remmina (1.0.0-1ubuntu6) in Ubuntu 12.04 LTS.
I have a multiple monitor setup, but usually I don't use Remmina's full screen mode.
When I move the mouse pointer from within the RDP session to the other screen, the RDP session drops.

On the console:
PatBlt: unknown rop: 0x00500325
send: Connection reset by peer

This happens about 10 times a day, so I configured the username/password for automated logins ;-)
However, I cannot provide steps to reproduce it: many times it will not crash ...

Kind regards,
Sander.

[Headly B (fintan-browne)]

Hello,

Not sure if it is completely appropriate to post a work-around here for this problem until this issue gets looked at, but given it seriously affected my workflow (and had me consider returning to Windows!) it may help someone else.

I set up a VirtualBox virtual machine running Xubuntu 11.10 and use Remmina inside the virtual machine. Works a treat, alows me to use 4 active desktops without any issues and the clipboard works (has been a problem in Remmina since upgrading to Ubuntu 12.04). Hopefully Remmina will be fixed shortly but this works well for me in the meantime.

Fintan.

[Damir Butmir (d4m1r2)]

This is also an issue for me. I use Remmina 0.9.99.1 in Ubuntu 12.04 LTS to connect to a Windows XP machine over RDP. Both local and remote monitors set to 1920x1080 so it displays fullscreen. For me however, it never disconnects while I am on the window, only when I minimize it, switch workspaces, etc. It is only when I go back to it do I realize it disconnected.....Copy of the error messages:

ERRINFO_DECRYPT_FAILED (0x00001192):
(a) Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
(b) Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.
recv: Connection reset by peer

PatBlt: unknown rop: 0x00A000C9

gdi_get_bitmap_pointer: requesting invalid pointer: (0,30) in 64x30

Linux damir-ubuntu 3.2.0-25-generic #40-Ubuntu SMP Wed May 23 20:30:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

[Will J (will-r-johnson)]

Issue for me as well with 12.04. I use Gnome Shell and don't have Remmina full screen. The disconnect fairly consistently happens when I interact with other windows or go to the launch (upper right).

[Mark de Groot (0cs9r-mail)]

I use Remmina (0.9.99.1) in a dual monitor setup. Remmina is positioned maximized (so not fullscreen) on my second monitor. When I click a window outside of Remmina, it sometimes crashes. The following output is shown:

ERRINFO_DECRYPT_FAILED (0x00001192):
(a) Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
(b) Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.
recv: Connection reset by peer

Linux mark 3.2.0-26-generic #41-Ubuntu SMP Thu Jun 14 17:49:24 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

[Patrick Banholzer (patrick-banholzer)]

Hi this happens to me:

having dual monitor setup, remmina in full screen mode on one of these monitors. When clicking out of the Remote Session works ok. Clicking back to the Remote Session doesnt close it - its just hiding on a different workspace (minimized)!

changing to the second workspace and bringing remmina up works fine! but if I do the same as before, like clicking on another application (not the Desktop) and then click back on the remote desktop it goes back to workspace one!

Perhaps this helps to solve the problem.

[Damir Butmir (d4m1r2)]

Still getting this with Ubuntu 12.04 LTS x64 with the latest freerdp and Remmina.....Randomly disconnects when connected to my work Windows XP x86 PC over RDP:

ERRINFO_DECRYPT_FAILED (0x00001192):
(a) Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
(b) Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.

OR

(remmina:28780): Gtk-WARNING **: drawing failure for widget `GtkDrawingArea': invalid matrix (not invertible)

Linux damir-ubuntu 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

[upskuhr (upskuhr)]

I can confirm the behaviour described by LuddDjur in comment #12, but _not_ a disconnect.

[csibi1979 (tibor-bedekovits)]

Still exists as Damir Butmir on Linux Mint 13 Cinnamon desktop.

[Will J (will-r-johnson)]

Still is a problem for me in Ubuntu 12.10.

[Jeff Johnson (loyhz2ayjq-y6kv-h670zbtsl4)]

I was having this problem. I noticed when the remote screen disappeared it went to another desktop. So I installed MyUnity and set my desktops to 1 horizontal and 1 vertical and everything works perfectly! I use Ubuntu on the left monitor and Windows on the right. I am a software developer and have used this set up for years. I am glad I got it working with 12.04 because I really like the improvements.

[Daniel Arteaga (daniel-arteaga)]

Confirmed as a bug in Ubuntu 12.10 running gnome -shell in a dual monitor setup.

[Daniel Arteaga (daniel-arteaga)]

Does anybody kwow if ther is any workaround available? It's extremely annoying to work with Remmina in these conditions.

Thanks in advance.

[Headly B (fintan-browne)]

Hi Daniel

It is indeed annoying and a big cock up in a long term release version of
Ubuntu if you ask me!

The only work around I have found is quite inelegant...but it works. I have
set up a virtual machine using VirtualBox running Xubuntu 11.10 and use
Remmina in that. It's the only way I could see that would allow me to use
up to date ubuntu release and Remmina together.

Given this bug is over a year old and there is no progress whatsoever on it
it makes me worried that it is low priority / no priority which is
disappointing.

Fintan Browne

On 20 February 2013 11:11, Daniel Arteaga <email address hidden> wrote:

> Does anybody kwow if ther is any workaround available? It's extremely
> annoying to work with Remmina in these conditions.
>
> Thanks in advance.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1002363
>
> Title:
> 12.04 remmina full screen closes unexpectedly
>
> Status in “remmina” package in Ubuntu:
> Confirmed
>
> Bug description:
> Ubuntu 12.04
> remmina 0.9.99.1
> Dual monitor setup
>
> 1.) Connect to a remote desktop with remmina in fullscreen.
> 2.) Work in the rd.
> 3.) Click in the rd session and then the second screen.
> OR
> 3'.) Minimize the full screen via top menu bar of remmina.
>
> Result:
> ---------
> At some time when clicking in the second screen after working in rd the
> connection is closed (resp. when minimizing the session window).
>
> Reproduceable:
> ----------------------
> Not always. It happens often while working. A nuissance.
>
> Note:
> --------
> This never has happened on Ubuntu 11.10.
>
> Attached file:
> -------------------
> stdout/stderr when starting remmina from command line. The last line is
> when the connection unexpectedly was closed. ("gdi_get_bitmap_pointer:
> requesting invalid psend: Connection reset by peer")
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1002363/+subscriptions
>

[Rui Covelo (rui-covelo)]

I just stopped using remmina and use rdesktop directly instead.
Created a few launch scripts with my preferred rdesktop parameters.
Remmina is unusable for me this way.

On 20/02/2013, at 11:21, Daniel Arteaga <email address hidden> wrote:

> Does anybody kwow if ther is any workaround available? It's extremely
> annoying to work with Remmina in these conditions.
>
> Thanks in advance.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1002363
>
> Title:
> 12.04 remmina full screen closes unexpectedly
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1002363/+subscriptions

[Headly B (fintan-browne)]

Rui,

I wonder could you give me any pointers to doing this (I am an enthusiastic
Ubuntu user but limited knowledge). Even a copy of an example launch script
would probably get me going!

Thanks,

Fintan Browne

On 20 February 2013 15:58, Rui Covelo <email address hidden> wrote:

> I just stopped using remmina and use rdesktop directly instead.
> Created a few launch scripts with my preferred rdesktop parameters.
> Remmina is unusable for me this way.
>
> On 20/02/2013, at 11:21, Daniel Arteaga <email address hidden>
> wrote:
>
> > Does anybody kwow if ther is any workaround available? It's extremely
> > annoying to work with Remmina in these conditions.
> >
> > Thanks in advance.
> >
> > --
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https://bugs.launchpad.net/bugs/1002363
> >
> > Title:
> > 12.04 remmina full screen closes unexpectedly
> >
> > To manage notifications about this bug go to:
> >
> https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1002363/+subscriptions
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1002363
>
> Title:
> 12.04 remmina full screen closes unexpectedly
>
> Status in “remmina” package in Ubuntu:
> Confirmed
>
> Bug description:
> Ubuntu 12.04
> remmina 0.9.99.1
> Dual monitor setup
>
> 1.) Connect to a remote desktop with remmina in fullscreen.
> 2.) Work in the rd.
> 3.) Click in the rd session and then the second screen.
> OR
> 3'.) Minimize the full screen via top menu bar of remmina.
>
> Result:
> ---------
> At some time when clicking in the second screen after working in rd the
> connection is closed (resp. when minimizing the session window).
>
> Reproduceable:
> ----------------------
> Not always. It happens often while working. A nuissance.
>
> Note:
> --------
> This never has happened on Ubuntu 11.10.
>
> Attached file:
> -------------------
> stdout/stderr when starting remmina from command line. The last line is
> when the connection unexpectedly was closed. ("gdi_get_bitmap_pointer:
> requesting invalid psend: Connection reset by peer")
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1002363/+subscriptions
>

[Daniel Arteaga (daniel-arteaga)]

I have installed the last version of remmina using the following ppa:

https://launchpad.net/~freerdp-team/+archive/freerdp

The result is that remmina closes unexpectedly even more frequently that with the default version shipped with Ubuntu 12.10.

I have reported upstream: https://github.com/FreeRDP/Remmina/issues/154

@fintan-browne, @rui-covelo: I would also be interested in the example of the rdesktop example

[Headly B (fintan-browne)]

@daniel.artega

I found this useful: http://ubuntuforums.org/showthread.php?t=824710

Its advice is out of date for setting up a launcher (doesn't work with
unity), but I used alacarte (
http://ubuntuforums.org/showthread.php?t=1961158) to set up launcher in
Unity.

So far seems to work very well and easy to set up. Goodbye Remmina!

Fintan Browne

On 22 February 2013 10:53, Daniel Arteaga <email address hidden> wrote:

> I have installed the last version of remmina using the following ppa:
>
> https://launchpad.net/~freerdp-team/+archive/freerdp
>
> The result is that remmina closes unexpectedly even more frequently that
> with the default version shipped with Ubuntu 12.10.
>
> I have reported upstream: https://github.com/FreeRDP/Remmina/issues/154
>
> @fintan-browne, @rui-covelo: I would also be interested in the example
> of the rdesktop example
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1002363
>
> Title:
> 12.04 remmina full screen closes unexpectedly
>
> Status in “remmina” package in Ubuntu:
> Confirmed
>
> Bug description:
> Ubuntu 12.04
> remmina 0.9.99.1
> Dual monitor setup
>
> 1.) Connect to a remote desktop with remmina in fullscreen.
> 2.) Work in the rd.
> 3.) Click in the rd session and then the second screen.
> OR
> 3'.) Minimize the full screen via top menu bar of remmina.
>
> Result:
> ---------
> At some time when clicking in the second screen after working in rd the
> connection is closed (resp. when minimizing the session window).
>
> Reproduceable:
> ----------------------
> Not always. It happens often while working. A nuissance.
>
> Note:
> --------
> This never has happened on Ubuntu 11.10.
>
> Attached file:
> -------------------
> stdout/stderr when starting remmina from command line. The last line is
> when the connection unexpectedly was closed. ("gdi_get_bitmap_pointer:
> requesting invalid psend: Connection reset by peer")
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1002363/+subscriptions
>

[Timothy Legge (timlegge)]

I was experiencing the same issue with 12.10 and reminna under unity. It was unusable for my work and almost caused me to go back to Windows or try fedora.

I installed gnome-shell and use that instead of Unity now and the experience is much better. I did like a lot of the unity stuff but now I can keep reminna open for days at a time and I am able to work without constantly opening a new reminna window or trying to find the window I have open

Its not perfect but its a lot better.

Tim

[Brian Riffle (brian-w-riffle)]

from the remmina issue tracker:
https://github.com/FreeRDP/Remmina/issues/154

have you tried going into the remmina properties, and uncheck the "minimize to tray"

This seems to have fixed the problem when remmina locks up when I minimize the windows.

[Daniel Arteaga (daniel-arteaga)]

Brian, I didn't have this option selected. I have tested Reminna again and I still have the same issues.

[Nuno Rafael Gomes (nrgomes)]

i,

Just to report that the combination Ubuntu 12.04 LTS + remmina 1.0.0-1.ubuntu6.1 doesn't work at all: same issues as above.

Sorry to write this, but if you are a sysadmin:

- don't use remmina if you have lots of machines to remotely manage.

- please, do respect yourself and your time: don't use remmina.

The bottom of line is: If the main developers don't fix it asap, remmina is a completely useless piece of software for sysadmins.

[avejidah (avejidah)]

Same issue here. Using remmina to connect to a Windows Server 2003 R2 machine. I have a dual monitor setup (not sure if that matters). Under remmina->advanced, I'm using RDP encryption. The crash seems to occur frequently when I highlight text in another window (i.e. if, outside of the remote desktop, I highlight and copy some text in my browser, remmina often crashes).

Running remmina from the terminal, here is the output:

Remmina plugin VNC (type=Protocol) registered.
Remmina plugin VNCI (type=Protocol) registered.
Remmina plugin RDP (type=Protocol) registered.
Remmina plugin RDPF (type=File) registered.
Remmina plugin RDPS (type=Preference) registered.
Remmina plugin SFTP (type=Protocol) registered.
Remmina plugin SSH (type=Protocol) registered.
connected to sub.DEADBEEF.com:3389
ERRINFO_DECRYPT_FAILED (0x00001192):
(a) Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
(b) Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.
recv: Connection reset by peer

This has been an issue for me for a little over a year, but it only happens when connecting to this one server. I'm guessing that this 2003 R2 server has something fancy set up for RDP, but I don't know.

If I can provide any other details, let me know!

[Daniel Arteaga (daniel-arteaga)]

Updated to Ubuntu 13.10 (Reminna 0.9.99.1) and problem still happens...

[kevinf (kevinf)]

Trusty Thar 14.04,

ii libfreerdp1:amd64 1.0.2-2ubuntu1 amd64 RDP client for Windows Terminal Services (library)
ii remmina 1.0.0-4ubuntu3 amd64 remote desktop client for GNOME desktop environment

Get the same error:
ERRINFO_DECRYPT_FAILED (0x00001192):
(a) Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
(b) Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.
recv: Connection reset by peer

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[kevinf (kevinf)]

Its not remmina to blame folks.... libfreerdp1

https://github.com/FreeRDP/FreeRDP/issues/433

[penalvch (penalvch)]

mathume, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue with the latest version of remmina in Precise, or a later version of Ubuntu?

If so, please execute the following via a terminal as it will gather necessary debugging information:
apport-collect 1002363

As well, please provide click-for-click steps to reproduce this problem, as well as the OS you were trying to remote into.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Sam (i41bktobiu5q-launchpadnet)]

Yes, it's still happening multiple times a day. (Remmina randomly disconnects from an XP SP3 VM) on a Precise desktop installation with all current updates.

Can't determine what triggers it, but it seems to involve the switch to another full screen application, though only when a certain amount of time has passed.

[Sam (i41bktobiu5q-launchpadnet)]

PS I'm running Unity in 2D mode, so I can't test the MyUnity bypass noted by Jeff, above in Post 17.

(Both the horizontal and vertical sliders in the Desktop section of MyUnity are greyed out.)

[penalvch (penalvch)]

Sam, thank you for your comment. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

Please feel free to subscribe me to this new report.

Also, please do not attach your crash report manually to this report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for remmina (Ubuntu) because there has been no activity for 60 days.]

[Damir Butmir (d4m1r2)]

Still an issue, even if no new comments have been added for 60 days.

[penalvch (penalvch)]

As per https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1002363/comments/37 .

[Dino (dinoiv)]

Hi this is still an issue.
Remmina closes its terminal window when focus goes to another window.
Remmina icon disappears from side-bar too.
Connection stays live though, so clicking Remmina (in menu-bar) brings it back.
I have this issue since a few days when I did a clean install to Ubuntu 15.04.
Remmina is part of the install at version 1.1.0
Please activate the bug reporting again.

[Thiago Ruiz Temoteo de Oliveira (thgruiz)]

Hi, Still exists on:

thiago-ruiz@ruiz-desktop:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.2 LTS
Release: 14.04
Codename: trusty

thiago-ruiz@ruiz-desktop:~$ dpkg -l | grep rem^C
thiago-ruiz@ruiz-desktop:~$ date; dpkg -l | grep remmina
Ter Ago 4 09:36:49 BRT 2015
ii remmina 1.0.0-4ubuntu3 amd64 remote desktop client for GNOME desktop environment
ii remmina-common 1.0.0-4ubuntu3 all common files for remmina remote desktop client
ii remmina-plugin-rdp 1.0.0-4ubuntu3 amd64 RDP plugin for remmina remote desktop client
ii remmina-plugin-vnc 1.0.0-4ubuntu3 amd64 VNC plugin for remmina remote desktop client

this is a big issue to me, since i cant use rdesktop on most recent windows machines (2012+)

[Adam (adamdick)]

Still an issue. Seems to be REALLY bad logging into WIndows 10 for me. DIsconnects every 2 to 10 minutes. Windows 7 is somewhat stable for me, but it will disconnect from time to time. I'm also going over a VPN connection. This bug has made this product unusable for me since I need a full time connection to run some automated testing on my work server.