Nautilus hangs when right-click->properties is selected on file

Bug #1852265 reported by Kalle Tuulos
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
rabbitvcs (Ubuntu)
New
Low
Unassigned

Bug Description

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu

Ubuntu 18.04.3 LTS

2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center

nautilus:
  Installed: 1:3.26.4-0~ubuntu18.04.4
  Candidate: 1:3.26.4-0~ubuntu18.04.4
  Version table:
 *** 1:3.26.4-0~ubuntu18.04.4 500
        500 http://fi.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1:3.26.3-0ubuntu4 500
        500 http://fi.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

3) What you expected to happen
4) What happened instead

A directory containing any amount of files (may be just few, may be hundreds of files) is opened. Some file is right-clicked and Properties is selected, after which Nautilus hangs immediately.

It can be killed with "killall -9 nautilus" command, after which one must wait for short time before Nautilus can be started again.

If it is started too soon, it will not start, it just prints text: "Failed to register: Timeout was reached"

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: nautilus 1:3.26.4-0~ubuntu18.04.4
ProcVersionSignature: Ubuntu 4.15.0-66.75-generic 4.15.18
Uname: Linux 4.15.0-66-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: LXDE
Date: Tue Nov 12 15:58:19 2019
GsettingsChanges:
 b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'"
 b'org.gnome.nautilus.window-state' b'geometry' b"'958x757+2151+138'"
 b'org.gnome.nautilus.list-view' b'default-zoom-level' b"'small'"
 b'org.gnome.nautilus.list-view' b'use-tree-view' b'true'
 b'org.gnome.nautilus.list-view' b'default-column-order' b"['name', 'size', 'type', 'owner', 'group', 'permissions', 'mime_type', 'where', 'date_modified', 'date_modified_with_time', 'date_accessed', 'recency', 'RabbitVCS::age_column', 'RabbitVCS::author_column', 'RabbitVCS::revision_column', 'RabbitVCS::status_column']"
InstallationDate: Installed on 2018-10-25 (383 days ago)
InstallationMedia: Lubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: nautilus
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_nautilus:

Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your interest in helping to resolve this issue. In order to get to the bottom of this we need to figure out where the program is hanging. If you can follow the steps on https://wiki.ubuntu.com/Backtrace#Already_running_programs and attach the generated text file to this bug it would be of great help.

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Kalle Tuulos (kalle-tuulos) wrote :

I noticed that RabbitVCS / checkerservice.py was the reason for hanging. After I removed the RabbitVCS installation, Nautilus doesn't hang any more.

Could this bug be moved to rabbitvcs-nautilus?

Revision history for this message
Sebastien Bacher (seb128) wrote :

> Could this bug be moved to rabbitvcs-nautilus?

reassigned

affects: nautilus (Ubuntu) → rabbitvcs (Ubuntu)
Changed in rabbitvcs (Ubuntu):
status: Incomplete → New
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