package rabbitmq-server 3.12.1-1ubuntu1 failed to install/upgrade: installed rabbitmq-server package post-installation script subprocess returned error exit status 1

[Kev Johnson]

upgrading from 22.04 LTS to 24.04 LTS threw this error on my Landscape server

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: rabbitmq-server 3.12.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.15.0-113.123-generic 5.15.152
Uname: Linux 5.15.0-113-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
Date: Sat Jul 6 22:07:19 2024
ErrorMessage: installed rabbitmq-server package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2024-01-28 (160 days ago)
InstallationMedia: Ubuntu-Server 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809)
PackageArchitecture: all
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6
 apt 2.7.14build2
SourcePackage: rabbitmq-server
Title: package rabbitmq-server 3.12.1-1ubuntu1 failed to install/upgrade: installed rabbitmq-server package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-07-06 (0 days ago)
mtime.conffile..etc.init.d.apport: 2024-04-23T11:30:10

[Sergio Durigan Junior (sergiodj)]

Thank you for taking the time to file a bug report.

Given the information currently available in the bug, unfortunately it's not possible to determine what caused the postinst script to error. We would need more data in order to start the investigation. Would you be able to provide:

- The output of "systemctl status rabbitmq-server.service"

- Any log files generated by rabbitmq inside /var/log/.

- If possible, instructions on how to reproduce the problem.

Since there is not enough information in your report to begin triage or to
differentiate between a local configuration problem and a bug in Ubuntu, I
am marking this bug as "Incomplete". We would be grateful if you would:
provide a more complete description of the problem, explain why you
believe this is a bug in Ubuntu rather than a problem specific to your
system, and then change the bug status back to "New".

For local configuration issues, you can find assistance here:
http://www.ubuntu.com/support/community