camera-app goes black, won’t work until the phone is rebooted
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical System Image |
Fix Released
|
High
|
Bill Filler | ||
qtubuntu-camera (Ubuntu) |
Invalid
|
High
|
Florian Boucault |
Bug Description
The following scenario has happened to me a few times since I use the BQ aquaris e4.5 as my main phone:
- opened the camera app, took a few pictures, viewed them in the photoroll, shared one via telegram (as a result the camera app goes into the background)
- carried out other unrelated tasks (web browsing, …)
- focused back the camera app, swiped to the right to close the photoroll
- got a completely black screen and (IIRC) a deactivated shutter button
I was on the go when that happened, so no way to debug the issue, and as I really wanted to use the camera, what I did is I rebooted the phone. This "fixed" the issue.
Unfortunately whenever I have tried to reproduce the issue, I have not managed to do so. It seems to happen randomly.
Changed in canonical-devices-system-image: | |
assignee: | nobody → Bill Filler (bfiller) |
importance: | Undecided → High |
milestone: | none → backlog |
status: | New → Confirmed |
Changed in qtubuntu-camera (Ubuntu): | |
assignee: | nobody → Florian Boucault (fboucault) |
importance: | Undecided → High |
Changed in canonical-devices-system-image: | |
milestone: | backlog → ww02-2016 |
Changed in canonical-devices-system-image: | |
milestone: | ww02-2016 → ww08-2016 |
Changed in qtubuntu-camera (Ubuntu): | |
status: | Fix Released → Invalid |
Changed in canonical-devices-system-image: | |
milestone: | ww08-2016 → ww02-2016 |
Note that when that happens, closing all open applications and then launching the camera-app again didn’t result in an improvement.