Switching scopes with two fingers on the touchpad doesn't work

Bug #1625084 reported by Javier Ibáñez
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Low
Michał Sawicz
qtdeclarative-opensource-src (Ubuntu)
New
Undecided
Unassigned
unity8 (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

Environment

Product: Freezer HD // Freezer FHD
FW version: UBUNTU 15.04 (r14) // UBUNTU 15.04 (r18)
HW version: MP
Material:

Description

Steps to Reproduce:

1 - Connect DUT to TV by Hdmi.
2 - Unlock device.
3 - Try to change between Scopes to the right.

Actual Result:

You are not able to change between scopes to the right side connected to TV by Hdmi, (You cannot change to APP scopes, or desktop app, just between Today and Nearby scopes).

Expected Result:

You should be able to change between the scopes as expected.

Reproducibility: 100%

Changed in canonical-devices-system-image:
assignee: nobody → Michał Sawicz (saviq)
Revision history for this message
Michał Sawicz (saviq) wrote :

Hi, I'm afraid I can't reproduce this, could you maybe supply a video of the behaviour? Thanks.

Changed in canonical-devices-system-image:
status: New → Incomplete
Changed in unity8 (Ubuntu):
status: New → Incomplete
Revision history for this message
Javier Ibáñez (javier-ibanez) wrote :

Hi Michal!

Please, check the video attached.

Regards.

Revision history for this message
Javier Ibáñez (javier-ibanez) wrote :
Revision history for this message
Michał Sawicz (saviq) wrote :

Javier, you just don't have any other scopes favourited, if I'm seeing correctly?

You can click on the [^] button at the bottom to display all the installed scopes. You'll see at the top that you only have Today as a favourite.

To list your favourite scopes from a terminal:
$ gsettings get com.canonical.Unity.Dash favorite-scopes

And to reset it:
$ gsettings reset com.canonical.Unity.Dash favorite-scopes

Hope this helps.

Changed in unity8 (Ubuntu):
status: Incomplete → Invalid
Changed in canonical-devices-system-image:
status: Incomplete → Invalid
Revision history for this message
Michał Sawicz (saviq) wrote :

Oh wait now I saw better - I think the problem is potentially the virtual touchpad that doesn't detect your two-finger gesture well.

You can see that the cursor ends up on the left edge, invoking the launcher, and it's only at that point when the scrolling doesn't work.

You should be able to use a single finger, too, with a "tap-and-drag" gesture, just like on laptop touchpads (you tap twice and hold-and-drag the second tap).

Revision history for this message
Javier Ibáñez (javier-ibanez) wrote :

Hi Michal,

I tested it as you said and the issue is still reproducible, I could be able to change to left side, why I could not to the right side?. Could you reproduce the issue on your side?

Regards.

Revision history for this message
Michał Sawicz (saviq) wrote : Re: Switching scopes with two fingers on the virtual touchpad doesn't work

Yeah I'm able to reproduce now, it must be a weird interaction between Qt's ListView and horizontal scrolling on the touchpad. I can reproduce a similar issue on my laptop under unity7.

summary: - [M10 FHD/ HD] Switching between scopes does not work to the right with
- Hdmi desktop mode.
+ Switching scopes with two fingers on the virtual touchpad doesn't work
Changed in canonical-devices-system-image:
status: Invalid → In Progress
status: In Progress → Triaged
importance: Undecided → Low
Changed in unity8 (Ubuntu):
status: Invalid → Triaged
importance: Undecided → Low
summary: - Switching scopes with two fingers on the virtual touchpad doesn't work
+ Switching scopes with two fingers on the touchpad doesn't work
Changed in unity8 (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Javier Ibáñez (javier-ibanez) wrote :

Hi all,

The issue is not reproducible in OTA 14 firmware version.

Thank you.

Best regards.

Changed in canonical-devices-system-image:
milestone: none → 14
status: Triaged → Fix Committed
Changed in canonical-devices-system-image:
status: Fix Committed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.