Yep thats the traceback I'm seeing. Charm shows: 2020-06-10 12:45:57 ERROR juju-log amqp:40: Hook error: Traceback (most recent call last): File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/__init__.py", line 74, in main bus.dispatch(restricted=restricted_mode) File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/bus.py", line 390, in dispatch _invoke(other_handlers) File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/bus.py", line 359, in _invoke handler.invoke() File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/bus.py", line 181, in invoke self._action(*args) File "/var/lib/juju/agents/unit-masakari-0/charm/reactive/masakari_handlers.py", line 50, in init_db charm_class.db_sync() File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms_openstack/charm/core.py", line 849, in db_sync subprocess.check_call(self.sync_cmd) File "/usr/lib/python3.6/subprocess.py", line 311, in check_call raise CalledProcessError(retcode, cmd) subprocess.CalledProcessError: Command '['masakari-manage', '--config-file', '/etc/masakari/masakari.conf', 'db', 'sync']' returned non-zero exit status 1. 2020-06-10 12:45:57 DEBUG amqp-relation-changed Traceback (most recent call last): 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/charm/hooks/amqp-relation-changed", line 22, in 2020-06-10 12:45:57 DEBUG amqp-relation-changed main() 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/__init__.py", line 74, in main 2020-06-10 12:45:57 DEBUG amqp-relation-changed bus.dispatch(restricted=restricted_mode) 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/bus.py", line 390, in dispatch 2020-06-10 12:45:57 DEBUG amqp-relation-changed _invoke(other_handlers) 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/bus.py", line 359, in _invoke 2020-06-10 12:45:57 DEBUG amqp-relation-changed handler.invoke() 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms/reactive/bus.py", line 181, in invoke 2020-06-10 12:45:57 DEBUG amqp-relation-changed self._action(*args) 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/charm/reactive/masakari_handlers.py", line 50, in init_db 2020-06-10 12:45:57 DEBUG amqp-relation-changed charm_class.db_sync() 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/var/lib/juju/agents/unit-masakari-0/.venv/lib/python3.6/site-packages/charms_openstack/charm/core.py", line 849, in db_sync 2020-06-10 12:45:57 DEBUG amqp-relation-changed subprocess.check_call(self.sync_cmd) 2020-06-10 12:45:57 DEBUG amqp-relation-changed File "/usr/lib/python3.6/subprocess.py", line 311, in check_call 2020-06-10 12:45:57 DEBUG amqp-relation-changed raise CalledProcessError(retcode, cmd) 2020-06-10 12:45:57 DEBUG amqp-relation-changed subprocess.CalledProcessError: Command '['masakari-manage', '--config-file', '/etc/masakari/masakari.conf', 'db', 'sync']' returned non-zero exit status 1. And manual run of masakari-manage returns: root@juju-656c93-zaza-74a8633f51ae-9:~# masakari-manage --config-file /etc/masakari/masakari.conf db sync 2020-06-10 12:59:29.604 6755 INFO migrate.versioning.api [-] 5 -> 6... 2020-06-10 12:59:29.606 6755 INFO masakari.engine.driver [-] Loading masakari notification driver 'taskflow_driver' 2020-06-10 12:59:29.681 6755 INFO keyring.backend [-] Loading Gnome 2020-06-10 12:59:29.695 6755 INFO keyring.backend [-] Loading Google 2020-06-10 12:59:29.697 6755 INFO keyring.backend [-] Loading Windows (alt) 2020-06-10 12:59:29.699 6755 INFO keyring.backend [-] Loading file 2020-06-10 12:59:29.700 6755 INFO keyring.backend [-] Loading keyczar 2020-06-10 12:59:29.700 6755 INFO keyring.backend [-] Loading multi 2020-06-10 12:59:29.701 6755 INFO keyring.backend [-] Loading pyfs Invalid input received: No module named 'sqlalchemy_utils'