GUI with PyQt5 QtGui do not start on VirtualBox VM

Bug #1823707 reported by Norbert
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Invalid
Undecided
Unassigned
pyqt5 (Ubuntu)
Fix Released
Undecided
Unassigned
virtualbox (Ubuntu)
Fix Released
Undecided
Unassigned
virtualbox-hwe (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Steps to reproduce:
1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case)
2. Enable 3D acceleration on the VM
3. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM
4a. Install HPLIP GUI with `sudo apt-get install hplip-gui`
4b. Install Retext with `sudo apt-get install retext`
5a. Try to launch HPLIP Toolbox with `hp-toolbox`
5b. Try to launch Retext with `retext`

Expected results:
* HPLIP Toolbox is shown and have trayicon ; Retext launched

Actual results:
* HPLIP Toolbox window is not shown, trayicon is not shown. ; Retext is not launched. Got error message in the terminal:

```
error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r
```

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: hplip-gui 3.19.1+dfsg0-1
ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
Uname: Linux 5.0.0-8-generic x86_64
ApportVersion: 2.20.10-0ubuntu25
Architecture: amd64
CurrentDesktop: MATE
Date: Mon Apr 8 14:42:12 2019
InstallationDate: Installed on 2019-04-08 (0 days ago)
InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
PackageArchitecture: all
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
Norbert (nrbrtx) wrote :
Norbert (nrbrtx)
description: updated
Norbert (nrbrtx)
description: updated
tags: added: eoan
removed: amd64
Norbert (nrbrtx)
summary: - HPLIP GUI does not start on VirtualBox VM
+ GUI with PyQt5 QtGui doe not start on VirtualBox VM
Changed in hplip (Ubuntu):
status: New → Incomplete
status: Incomplete → Invalid
summary: - GUI with PyQt5 QtGui doe not start on VirtualBox VM
+ GUI with PyQt5 QtGui do not start on VirtualBox VM
description: updated
Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

This looks like an upstream issue... can you please open an upstream ticket?

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

this should be good in later virtualbox releases

Changed in virtualbox-hwe (Ubuntu):
status: New → Fix Released
Changed in virtualbox (Ubuntu):
status: New → Fix Released
Changed in pyqt5 (Ubuntu):
status: New → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.