it would be good if one person having the problem could type "apport-collect 255307: in their terminal. This will give us up to date computer information, also if you could provide a backtrace using https://wiki.ubuntu.com/Backtrace for instructions on how.
it would be good if one person having the problem could type "apport-collect 255307: in their terminal. This will give us up to date computer information, also if you could provide a backtrace using https:/ /wiki.ubuntu. com/Backtrace for instructions on how.