[Aspire R3610, Realtek ALC662 rev1, Green Headphone Out, Rear] No sound at all after updating

[Michael]

Was working fine, stopped after applying recent updates

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pulseaudio 1:1.1-0ubuntu15
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 12956 F.... pulseaudio
                      michael 15111 F.... alsamixer
 /dev/snd/pcmC0D1p: michael 12956 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 21'
   Mixer name : 'Nvidia MCP79/7A HDMI'
   Components : 'HDA:10ec0662,10250222,00100101 HDA:10de0007,10de0101,00100100'
   Controls : 19
   Simple ctrls : 8
Date: Mon May 7 15:02:02 2012
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia successful
Symptom_Card: Built-in Audio - HDA NVidia
Symptom_DevicesInUse:
 4772 12956 15111 12956 felicity F.... pulseaudio
                      michael F.... pulseaudio
                      michael F.... alsamixer
 /dev/snd/pcmC0D1p: michael F...m pulseaudio
Symptom_Jack: Green Headphone Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [Aspire R3610, Realtek ALC662 rev1, Green Headphone Out, Rear] No sound at all
UpgradeStatus: Upgraded to precise on 2012-04-29 (7 days ago)
dmi.bios.date: 12/02/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A4L
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: FMCP7A-ION-LE
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A4L:bd12/02/2009:svnAcer:pnAspireR3610:pvr:rvnAcer:rnFMCP7A-ION-LE:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire R3610
dmi.sys.vendor: Acer

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Michael (smithm-gmail)]

Problem persists - any chance of it being looked at?

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]