USB Headset randomly stops working

Bug #954527 reported by bwat47
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Sometimes, sound output to my USB headset (MS Lifechat LX3000) stops working. When this happens the headset still shows up as an output device under sound settings, but selecting it as output makes no difference, sound just keeps coming out of my laptop's speakers in every application.

I have to run pulseaudio -k (or login/logout) when this happens to get output working again. I haven't been able to reproduce exactly when this happens at all, it seems totally random so far.

I'm running precise 12.04 with all updates, but I also experienced this exact issue in 11.10.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pulseaudio 1:1.1-0ubuntu12
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: brandon 1823 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd4000000 irq 47'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,10431283,00100100 HDA:80862804,80860101,00100000'
   Controls : 24
   Simple ctrls : 11
Date: Tue Mar 13 18:28:35 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U52F.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U52F
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU52F.208:bd07/21/2010:svnASUSTeKComputerInc.:pnU52F:pvr1.0:rvnASUSTeKComputerInc.:rnU52F:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U52F
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
bwat47 (bwat47) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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