[Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all

Bug #811726 reported by Tejas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I was trying to play songs and video in Mozilla as well as Chrome through youtube or facebook websites, and the sound was not there even in headset or the speakers. It was good initially, like 5 minutes earlier and then all of a sudden it stopped playing sound though the video was getting played without problem.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: pulseaudio 1:0.9.22+stable-queue-24-g67d18-0ubuntu3.1
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: tejas 1186 F.... pulseaudio
 /dev/snd/pcmC1D3p: tejas 1186 F...m pulseaudio
 /dev/snd/controlC0: tejas 1186 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdb400000 irq 48'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,1179ff18,00100001'
   Controls : 24
   Simple ctrls : 13
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
   Mixer name : 'Nvidia GPU 0a HDMI/DP'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
Date: Sat Jul 16 17:48:09 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Internal Audio - HDA Intel
Symptom_DevicesInUse:
 1186 1186 1186 F...m pulseaudio
 /dev/snd/controlC0: tejas F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/25/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.80:bd05/25/2010:svnTOSHIBA:pnSatelliteA505:pvrPSAT3U-012002:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite A505
dmi.product.version: PSAT3U-012002
dmi.sys.vendor: TOSHIBA

Revision history for this message
Tejas (tejas-f) wrote :
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 811726] Re: [Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all

It looks like the output (sink) was switched to HDMI. Was this intentional?
If not, switch it back to analog speakers using Sound Preferences /
Settings.

Revision history for this message
Tejas (tejas-f) wrote : RE: [Bug 811726] Re: [Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all
Download full text (3.8 KiB)

No, that was not intentional. I will try switching it back to analog and see if it works and let you know.
Thanks Daniel.

- Tejas
________________________________________
From: <email address hidden> [<email address hidden>] on behalf of Daniel T Chen [<email address hidden>]
Sent: Sunday, July 17, 2011 6:55 AM
To: <email address hidden>
Subject: Re: [Bug 811726] Re: [Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all

It looks like the output (sink) was switched to HDMI. Was this intentional?
If not, switch it back to analog speakers using Sound Preferences /
Settings.

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report.
https://bugs.launchpad.net/bugs/811726

Title:
  [Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all

Status in “pulseaudio” package in Ubuntu:
  New

Bug description:
  I was trying to play songs and video in Mozilla as well as Chrome
  through youtube or facebook websites, and the sound was not there even
  in headset or the speakers. It was good initially, like 5 minutes
  earlier and then all of a sudden it stopped playing sound though the
  video was getting played without problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: pulseaudio 1:0.9.22+stable-queue-24-g67d18-0ubuntu3.1
  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
  Uname: Linux 2.6.38-10-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER PID ACCESS COMMAND
   /dev/snd/controlC1: tejas 1186 F.... pulseaudio
   /dev/snd/pcmC1D3p: tejas 1186 F...m pulseaudio
   /dev/snd/controlC0: tejas 1186 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xdb400000 irq 48'
     Mixer name : 'Realtek ALC272'
     Components : 'HDA:10ec0272,1179ff18,00100001'
     Controls : 24
     Simple ctrls : 13
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
     Mixer name : 'Nvidia GPU 0a HDMI/DP'
     Components : 'HDA:10de000a,10de0101,00100100'
     Controls : 16
     Simple ctrls : 4
  Date: Sat Jul 16 17:48:09 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
  Symptom_Card: Internal Audio - HDA Intel
  Symptom_DevicesInUse:
   1186 1186 1186 F...m pulseaudio
   /dev/snd/controlC0: tejas F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_Type: No sound at all
  Title: [Satellite A505, Realtek ALC272, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/25/2010
  dmi.bios.vendor: INSYDE
  dmi.bios.version: 1.80
  dmi.board.asset.tag: Base Boar...

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Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 11.04 (natty) reached end-of-life on October 28, 2012.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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