[Karmic] Audio (SB Audigy) stopped workig after upgrade to Karmic from Jaunty.n

Bug #440260 reported by Eero
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: pulseaudio

After upgrading the sound just stopped working. From the Preferences -> Sound I can see that Audigy hardware is still selected but there is no sound when I try to play mp3s or watch videos. Everything worked fine in Jaunty. I read from the forums that i should delete .pulse* files and directories from my home folder and then reboot but that didn't work either.

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eero 1959 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Audigy2'/'SB Audigy 2 [SB0240] (rev.4, serial:0x10071102) at 0x1000, irq 17'
   Mixer name : 'SigmaTel STAC9721,23'
   Components : 'AC97a:83847609'
   Controls : 214
   Simple ctrls : 49
Date: Fri Oct 2 01:37:27 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: pulseaudio 1:0.9.18-0ubuntu3
ProcEnviron:
 LC_TIME=en_DK.utf8
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
SourcePackage: pulseaudio
Uname: Linux 2.6.31-11-generic x86_64
UserAsoundrc:
 # ALSA library configuration file

 # Include settings that are under the control of asoundconf(1).
 # (To disable these settings, comment out this line.)
 </home/eero/.asoundrc.asoundconf>

Revision history for this message
Eero (eero+launchpad) wrote :
Revision history for this message
Trevor Nunn (trevor-nunn) wrote :

I haven't a clue what I am doing but followed advice to delete .pulse, didn't work so I then reloaded alsa and everything back to normal now. I think!

Revision history for this message
Eero (eero+launchpad) wrote :

I got some help from the forums and solved this problem. Here is what I did:

1. First "alsamixer" showed device called Pulseaudio instead my SB Audigy but "alsamixer -c 0" brought up SB Audigy. People who had working sound told that "alsamixer" also should show SB Audigy instead of Pulseaudio.
2. Then I deleted .pulse* and .asound* files and after reboot "alsamixer" showed SB Audigy.
3. At this point unmuting everything from "alsamixer" enabled sound again. I'm not sure which setting had the desired effect but now it works.

I have the same problem with Beta Live CD so Karmic sets wrong default values and you need to fix it from alsamixer because I had everything enabled from Preferences -> Sound.

Daniel T Chen (crimsun)
Changed in pulseaudio (Ubuntu):
status: New → Invalid
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