Comment 3 for bug 352164

Daniel, Thank you for your suggestion. There is only one sound card in this computer. as for the bash script, I downloaded it and ran it as suggested, and the end result of what I got was:

craig@tyche-jaunty:~/Documents$ sh alsa-info.sh
alsa-info.sh: 298: [[: not found
ALSA Information Script v 0.4.56
--------------------------------

This script will collect information about your ALSA installation and sound related hardware, to help diagnose your problem.

alsa-info.sh: 298: [[: not found
By default, the collected information will be AUTOMATICALLY uploaded to a www.alsa-project.org site.
If you do not wish for this to occur, run the script with the --no-upload argument

Do you want to run this script? [y/n] : read: 298: Illegal option -e

Thank you for using the ALSA-Info Script
craig@tyche-jaunty:~/Documents$ sh alsa-info.sh --no-upload
alsa-info.sh: 298: [[: not found
ALSA Information Script v 0.4.56
--------------------------------

This script will collect information about your ALSA installation and sound related hardware, to help diagnose your problem.

Do you want to run this script? [y/n] : read: 298: Illegal option -e

Thank you for using the ALSA-Info Script
craig@tyche-jaunty:~/Documents$

In other words, there's an error in the script.