[X570 AORUS ELITE, Realtek ALCS1200A, Black Line Out, Rear] Pulseaudio fails to detect card

Bug #2058241 reported by John
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

Audio is very crackly, choppy, and when converting videos, the videos end up the same. The system has a Realtek audio built in, but the driver shows Generic. Tried nearly all online fixes, none work but it seems many people have the same issue. Can someone help?

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: pulseaudio 1:16.1+dfsg1-2ubuntu4
ProcVersionSignature: Ubuntu 6.5.0-25.25.1-lowlatency 6.5.13
Uname: Linux 6.5.0-25-lowlatency x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Mon Mar 18 06:38:35 2024
InstallationDate: Installed on 2024-03-17 (1 days ago)
InstallationMedia: Ubuntu-Studio 23.10 "Mantic Minotaur" - Release amd64 (20231010)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HD-Audio Generic
Symptom_Jack: Black Line Out, Rear
Title: [X570 AORUS ELITE, Realtek ALCS1200A, Black Line Out, Rear] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/18/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F38e
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF38e:bd07/18/2023:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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John (troubles-1313) wrote :
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