Audio turned to dummy output from 5.15.0-1049-intel-iotg to 5.15.0-1050

Bug #2056383 reported by Lee Sheng Hung
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-intel-iotg-5.15 (Ubuntu)
New
Undecided
Unassigned
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

[Summary]
After updated kernel 5.15.0-1049-intel-iotg to 5.15.0-1050

Sound output device turned to dummy output.

[Steps to reproduce]
1. Install OS image to DUT.
2. Update package from repository(include proposed)
3. Upgrade package from repository(include proposed)
4. After upgrade successfully, reboot system.
5. Audio didn't work functionally.

[Expected result]
Audio works normally.

[Actual result]
Audio device became dummy output.
Sound cards are disappeared.

[Failure rate]
100%

Tester comments
---------------
Audio works fine at kernel 5.15.0-1049-intel-iotg

[Additional information]
CID: 202109-29435
Image: ubuntu-22.04-desktop-amd64+intel-iot.iso
system-manufacturer: Aaeon
system-product-name: UPX-TGL01
CPU: Intel(R) Celeron(R) 6305E @ 1.80GHz
kernel-version: 6.1.0-1028-oem

[Stage]
Issue reported.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.15.0-1050.56-intel-iotg 5.15.143
Uname: Linux 5.15.0-1050-intel-iotg x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
Date: Wed Mar 6 11:45:08 2024
InstallationDate: Installed on 2024-03-05 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64+intel-iot (20230316.2)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 5.19
dmi.board.asset.tag: Default string
dmi.board.name: UPX-TGL01
dmi.board.vendor: AAEON
dmi.board.version: V1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: AAEON
dmi.chassis.version: V1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr5.19:bd05/14/2021:br5.19:svnAAEON:pnUPX-TGL01:pvrV1.0:rvnAAEON:rnUPX-TGL01:rvrV1.0:cvnAAEON:ct3:cvrV1.0:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: UPX-TGL01
dmi.product.sku: Default string
dmi.product.version: V1.0
dmi.sys.vendor: AAEON

Revision history for this message
Lee Sheng Hung (jameslee20240115) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
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