No sound from speakers. Audio chip: Everest ESSX 8336 (ESSX8336, ES8336).

Bug #2042728 reported by Yosha872
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

The laptop does not output sound from its speaker, just a loud 'click' when launching a sound player (ie: audio file from Rhythm'box).

Issue similar to bug #1977685.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: pulseaudio 1:16.1+dfsg1-2ubuntu4
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joel 905 F.... wireplumber
 /dev/snd/seq: joel 902 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Sat Nov 4 15:27:44 2023
InstallationDate: Installed on 2023-11-03 (1 days ago)
InstallationMedia: Xubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231010)
ProcEnviron:
 LANG=fr_FR.UTF-8
 LANGUAGE=fr_FR
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2021
dmi.bios.release: 0.5
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V0.5.0_P8S4M1E0F0L2B0T0P2G00A0U0D605_ENE
dmi.board.asset.tag: Default string
dmi.board.name: G8316
dmi.board.vendor: THOMSON
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV0.5.0_P8S4M1E0F0L2B0T0P2G00A0U0D605_ENE:bd04/23/2021:br0.5:efr1.2:svnTHOMSON:pnN14C4WH64:pvrDefaultstring:rvnTHOMSON:rnG8316:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:skuN14C4WH64:
dmi.product.family: N14C4WH64
dmi.product.name: N14C4WH64
dmi.product.sku: N14C4WH64
dmi.product.version: Default string
dmi.sys.vendor: THOMSON

Revision history for this message
Yosha872 (yosha) wrote :
summary: - No soud from speakers. Chip ESSX 8336.
+ No soud from speakers. Chip Everest ESSX 8336 (ESSX8336, ES8336).
summary: - No soud from speakers. Chip Everest ESSX 8336 (ESSX8336, ES8336).
+ No sound from speakers. Chip Everest ESSX 8336 (ESSX8336, ES8336).
Revision history for this message
Yosha872 (yosha) wrote : Re: No sound from speakers. Chip Everest ESSX 8336 (ESSX8336, ES8336).

Note: after launching 'ubuntu-bug' from command line, pulseaudio did crash and launched a automatic bug report, then I completed my manual bug report.

summary: - No sound from speakers. Chip Everest ESSX 8336 (ESSX8336, ES8336).
+ No sound from speakers. Audio chip: Everest ESSX 8336 (ESSX8336,
+ ES8336).
description: updated
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