Asus ROG Strix SCAR 18 (2023) G834 and no audio

Bug #2033155 reported by Dmitriy
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello

First of all thanks for the great Linux distro such as Ubuntu.

We have an issue with Asus ROG Strix SCAR 18 (2023) and audio missing after installing Ubuntu/Mint - https://forums.linuxmint.com/viewtopic.php?t=400995.

We are using Linux kernel 6.2

After editing file "/etc/modprobe.d/alsa-base.conf" and set "options snd-hda-intel model=asus-zenbook" we have working audio, but only two small speakers.
How can we solve this issue and which info do we need to provide (please provide email to which we need to send some info that can be "non-public").
Some small info from info panel:
-----
Audio:
  Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:7a50
  Device-2: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 8
    bus-ID: 01:00.1 chip-ID: 10de:22bb
  Sound Server-1: ALSA v: k6.2.0-26-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
-----

With hope
Thanks in Advance

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
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