whole system has no sound

[Guo Le]

Suddenly, the whole system has no sound.
1\ Videos in web browser cannot start playing. the 'play' button does not work.
2, Rhythmbox cannot play audio files. I click the 'play' button, but there is no sound and progress bar does not move forward.
3, VLC cannot play audio file. The progress bar moves forward, but there is no sound.

sound can recover with a system restart.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gle 2108 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 13 10:25:42 2023
InstallationDate: Installed on 2020-05-02 (1167 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to jammy on 2022-08-12 (334 days ago)
dmi.bios.date: 08/12/2019
dmi.bios.release: 1.9
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.09
dmi.board.asset.tag: NULL
dmi.board.name: HBL-WX9-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1130
dmi.chassis.asset.tag: NULL
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1130
dmi.ec.firmware.release: 1.9
dmi.modalias: dmi:bvnHUAWEI:bvr1.09:bd08/12/2019:br1.9:efr1.9:svnHUAWEI:pnHBL-WX9:pvrM1130:rvnHUAWEI:rnHBL-WX9-PCB:rvrM1130:cvnHUAWEI:ct10:cvrM1130:skuC233:
dmi.product.family: MagicBook
dmi.product.name: HBL-WX9
dmi.product.sku: C233
dmi.product.version: M1130
dmi.sys.vendor: HUAWEI

[Guo Le (timguole)]

This problem occurs twice during the last three weeks. There is no such problem before earlier than weeks ago. This seems a recent new problem.

[Guo Le (timguole)]

I grep the dmesg and found these logs.

$ sudo dmesg | grep snd
[ 5590.007334] snd_hda_intel 0000:00:1f.3: CORB reset timeout#2, CORBRP = 65535
[ 5590.294560] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -5
[ 5590.542472] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 5590.542486] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 5634.718534] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 5634.718557] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 5993.766896] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 5993.766924] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6016.230896] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6016.230919] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6126.931018] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6126.931032] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6246.173137] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6246.173164] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6385.733534] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 6385.733549] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5

[Guo Le (timguole)]

The problem occurs again at 1893 seconds after boot. There are similar log messages.

$ sudo dmesg | grep snd
[sudo] password for gle:
[ 4.356180] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 4.356283] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 5.724531] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 5.871268] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 5.871273] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 5.871275] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 5.871276] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 5.871277] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 5.871278] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12
[ 1893.910999] snd_hda_intel 0000:00:1f.3: CORB reset timeout#2, CORBRP = 65535
[ 1894.194232] snd_hda_codec_hdmi hdaudioC0D2: Unable to sync register 0x2f0d00. -5
[ 1894.458046] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 1894.458059] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 3046.628657] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5
[ 3046.628704] snd_hda_codec_realtek hdaudioC0D0: Unable to sync register 0x2b8000. -5

[Guo Le (timguole)]

The system recovers from this problem after waiting for a while, about 1 hour or so.