[Precision 5480, Intel Raptorlake-P HDMI, Digital Out, HDMI] Pulseaudio fails to detect card

Bug #2027576 reported by Agustín Aucar
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

Dummy-output is the only available option. The laptop's speakers don't work, but I can hear audio if I use headphones.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.19.0-46.47~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 12 14:31:58 2023
InstallationDate: Installed on 2023-07-12 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Digital Out, HDMI
Title: [Precision 5480, Intel Raptorlake-P HDMI, Digital Out, HDMI] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/13/2023
dmi.bios.release: 1.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.1
dmi.board.name: 03JVP1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: WKS057590
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.8
dmi.modalias: dmi:bvnDellInc.:bvr1.3.1:bd06/13/2023:br1.3:efr1.8:svnDellInc.:pnPrecision5480:pvr:rvnDellInc.:rn03JVP1:rvrA00:cvnDellInc.:ct10:cvr:sku0C40:
dmi.product.family: Precision
dmi.product.name: Precision 5480
dmi.product.sku: 0C40
dmi.sys.vendor: Dell Inc.

Revision history for this message
Agustín Aucar (agustinaucar) wrote :
affects: ubuntu → pulseaudio (Ubuntu)
Revision history for this message
Agustín Aucar (agustinaucar) wrote :

This bug seems to have been fixed by the Ubuntu developers.

After many days without audio, the problem has disappeared with one of the latest system updates.

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