Activity log for bug #2018305

Date Who What changed Old value New value Message
2023-05-02 14:08:32 fringetos.Kim bug added bug
2023-05-02 16:04:15 Ubuntu Foundations Team Bug Bot affects ubuntu alsa-driver (Ubuntu)
2023-05-02 16:27:23 Erich Eickmeyer affects alsa-driver (Ubuntu) pulseaudio (Ubuntu)
2023-05-06 03:31:21 fringetos.Kim description When watching videos using video players (SM Player, VLC, etc.) and repeatedly using the space key to toggle play/pause, the sound output to the Bluetooth headset stops working after a short while. When the Bluetooth headset's power is turned off, the sound that was not working immediately starts coming out of the built-in speaker. It's as if the sound data that was trapped in a queue suddenly pours out when the blockage is cleared. The same symptom occurs not only in video players, but also in other learning programs and places where keyboard or mouse clicks are repeated. Whenever the sound gets blocked, I have to repeatedly turn the Bluetooth headset off and on again. This issue occurs very frequently. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: fts 2436 F.... pulseaudio /dev/snd/controlC1: fts 2436 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 2 22:43:12 2023 InstallationDate: Installed on 2022-07-09 (297 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P03AJK.039.210920.SH dmi.board.asset.tag: No Asset Tag dmi.board.name: NT850XCR-HD7AB dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP03AJK.039.210920.SH:bd09/20/2021:br5.17:svnSAMSUNGELECTRONICSCO.,LTD.:pn850XCJ:pvrP03AJK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT850XCR-HD7AB:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJK: dmi.product.family: Odyssey Series dmi.product.name: 850XCJ dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJK dmi.product.version: P03AJK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. When watching videos using video players (SM Player, VLC, etc.) and repeatedly using the space key to toggle play/pause, the sound output to the Bluetooth headset stops working after a short while. When the Bluetooth headset's power is turned off, the sound that was not working immediately starts coming out of the built-in speaker. It's as if the sound data that was trapped in a queue suddenly pours out when the blockage is cleared. The same symptom occurs not only in video players, but also in other learning programs and places where keyboard or mouse clicks are repeated. Whenever the sound gets blocked, I have to repeatedly turn the Bluetooth headset off and on again. This issue occurs very frequently. I have tested 4 different Bluetooth headsets (Samsung Level U2, Samsung Galaxy Buds Pro, JBL TUNE660NC, LG HBS830), and it seems that this issue only occurs with the LG HBS830. Turning off the Bluetooth headset's power or running the '$ pulseaudio -k' command allows the blocked sound to play through the built-in speaker. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: fts 2436 F.... pulseaudio  /dev/snd/controlC1: fts 2436 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 2 22:43:12 2023 InstallationDate: Installed on 2022-07-09 (297 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P03AJK.039.210920.SH dmi.board.asset.tag: No Asset Tag dmi.board.name: NT850XCR-HD7AB dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP03AJK.039.210920.SH:bd09/20/2021:br5.17:svnSAMSUNGELECTRONICSCO.,LTD.:pn850XCJ:pvrP03AJK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT850XCR-HD7AB:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJK: dmi.product.family: Odyssey Series dmi.product.name: 850XCJ dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJK dmi.product.version: P03AJK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
2023-05-06 03:45:20 fringetos.Kim description When watching videos using video players (SM Player, VLC, etc.) and repeatedly using the space key to toggle play/pause, the sound output to the Bluetooth headset stops working after a short while. When the Bluetooth headset's power is turned off, the sound that was not working immediately starts coming out of the built-in speaker. It's as if the sound data that was trapped in a queue suddenly pours out when the blockage is cleared. The same symptom occurs not only in video players, but also in other learning programs and places where keyboard or mouse clicks are repeated. Whenever the sound gets blocked, I have to repeatedly turn the Bluetooth headset off and on again. This issue occurs very frequently. I have tested 4 different Bluetooth headsets (Samsung Level U2, Samsung Galaxy Buds Pro, JBL TUNE660NC, LG HBS830), and it seems that this issue only occurs with the LG HBS830. Turning off the Bluetooth headset's power or running the '$ pulseaudio -k' command allows the blocked sound to play through the built-in speaker. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: fts 2436 F.... pulseaudio  /dev/snd/controlC1: fts 2436 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 2 22:43:12 2023 InstallationDate: Installed on 2022-07-09 (297 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P03AJK.039.210920.SH dmi.board.asset.tag: No Asset Tag dmi.board.name: NT850XCR-HD7AB dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP03AJK.039.210920.SH:bd09/20/2021:br5.17:svnSAMSUNGELECTRONICSCO.,LTD.:pn850XCJ:pvrP03AJK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT850XCR-HD7AB:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJK: dmi.product.family: Odyssey Series dmi.product.name: 850XCJ dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJK dmi.product.version: P03AJK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. When watching videos using video players (SM Player, VLC, etc.) and repeatedly using the space key to toggle play/pause, the sound output to the Bluetooth headset stops working after a short while. When the Bluetooth headset's power is turned off, the sound that was not working immediately starts coming out of the built-in speaker. It's as if the sound data that was trapped in a queue suddenly pours out when the blockage is cleared. The same symptom occurs not only in video players, but also in other learning programs and places where keyboard or mouse clicks are repeated. Whenever the sound gets blocked, I have to repeatedly turn the Bluetooth headset off and on again. This issue occurs very frequently. I have tested 4 different Bluetooth headsets (Samsung Level U2, Samsung Galaxy Buds Pro, JBL TUNE660NC, LG HBS830), and it seems that this issue only occurs with the LG HBS830. Turning off the Bluetooth headset's power or running the '$ pulseaudio -k' command allows the previously frozen video to resume and the blocked sound to play through the built-in speaker. When I turn the Bluetooth headset's power back on, it reconnects, and the sound starts playing through the headset. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: fts 2436 F.... pulseaudio  /dev/snd/controlC1: fts 2436 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 2 22:43:12 2023 InstallationDate: Installed on 2022-07-09 (297 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P03AJK.039.210920.SH dmi.board.asset.tag: No Asset Tag dmi.board.name: NT850XCR-HD7AB dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP03AJK.039.210920.SH:bd09/20/2021:br5.17:svnSAMSUNGELECTRONICSCO.,LTD.:pn850XCJ:pvrP03AJK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT850XCR-HD7AB:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJK: dmi.product.family: Odyssey Series dmi.product.name: 850XCJ dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJK dmi.product.version: P03AJK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
2023-05-09 16:38:40 fringetos.Kim description When watching videos using video players (SM Player, VLC, etc.) and repeatedly using the space key to toggle play/pause, the sound output to the Bluetooth headset stops working after a short while. When the Bluetooth headset's power is turned off, the sound that was not working immediately starts coming out of the built-in speaker. It's as if the sound data that was trapped in a queue suddenly pours out when the blockage is cleared. The same symptom occurs not only in video players, but also in other learning programs and places where keyboard or mouse clicks are repeated. Whenever the sound gets blocked, I have to repeatedly turn the Bluetooth headset off and on again. This issue occurs very frequently. I have tested 4 different Bluetooth headsets (Samsung Level U2, Samsung Galaxy Buds Pro, JBL TUNE660NC, LG HBS830), and it seems that this issue only occurs with the LG HBS830. Turning off the Bluetooth headset's power or running the '$ pulseaudio -k' command allows the previously frozen video to resume and the blocked sound to play through the built-in speaker. When I turn the Bluetooth headset's power back on, it reconnects, and the sound starts playing through the headset. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: fts 2436 F.... pulseaudio  /dev/snd/controlC1: fts 2436 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 2 22:43:12 2023 InstallationDate: Installed on 2022-07-09 (297 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P03AJK.039.210920.SH dmi.board.asset.tag: No Asset Tag dmi.board.name: NT850XCR-HD7AB dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP03AJK.039.210920.SH:bd09/20/2021:br5.17:svnSAMSUNGELECTRONICSCO.,LTD.:pn850XCJ:pvrP03AJK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT850XCR-HD7AB:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJK: dmi.product.family: Odyssey Series dmi.product.name: 850XCJ dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJK dmi.product.version: P03AJK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. When watching videos using video players (SM Player, VLC, etc.) and repeatedly using the space key to toggle play/pause, the sound output to the Bluetooth headset stops working after a short while. When the Bluetooth headset's power is turned off, the sound that was not working immediately starts coming out of the built-in speaker. It's as if the sound data that was trapped in a queue suddenly pours out when the blockage is cleared. The same symptom occurs not only in video players, but also in other learning programs and places where keyboard or mouse clicks are repeated. Whenever the sound gets blocked, I have to repeatedly turn the Bluetooth headset off and on again. This issue occurs very frequently. I have tested 4 different Bluetooth headsets (Samsung Level U2, Samsung Galaxy Buds Pro, JBL TUNE660NC, LG HBS830), and so far, I have confirmed that the same issue occurs with all the headsets.Turning off the Bluetooth headset's power or running the '$ pulseaudio -k' command allows the previously frozen video to resume and the blocked sound to play through the built-in speaker. When I turn the Bluetooth headset's power back on, it reconnects, and the sound starts playing through the headset. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: fts 2436 F.... pulseaudio  /dev/snd/controlC1: fts 2436 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 2 22:43:12 2023 InstallationDate: Installed on 2022-07-09 (297 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/20/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P03AJK.039.210920.SH dmi.board.asset.tag: No Asset Tag dmi.board.name: NT850XCR-HD7AB dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP03AJK.039.210920.SH:bd09/20/2021:br5.17:svnSAMSUNGELECTRONICSCO.,LTD.:pn850XCJ:pvrP03AJK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT850XCR-HD7AB:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-A5A5-PAJK: dmi.product.family: Odyssey Series dmi.product.name: 850XCJ dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAJK dmi.product.version: P03AJK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.