Display port audio recognized in live mode but not after installation

Bug #2011432 reported by netpage
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

After a powercut, my Display port sound device was not recognized. I tried troubleshooting but nothing worked. I then ran a 'live USB' of Ubuntu 22.04, Ubuntu 22.10, Xubuntu 22.04 and during live mode, all OSes recognized the Display port sound and sound worked. But after installing it, it was no long available.

Pulseaudio is showing in the bug report as, before sending the report, on a vanilla install of Ubuntu 22.10, I ran through one more troubleshooting guide that installed Pulseaudio. The issue was not solved, and I am sure it is not due to pulse audio.

Please let me know if you would like me to test anything. Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: pulseaudio 1:16.1+dfsg1-1ubuntu3
ProcVersionSignature: Ubuntu 5.19.0-35.36-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: james 1415 F.... wireplumber
 /dev/snd/controlC1: james 1415 F.... wireplumber
 /dev/snd/seq: james 1412 F.... pipewire
CasperMD5CheckMismatches: ./pool/restricted/l/linux-restricted-modules/linux-objects-nvidia-510-5.19.0-21-generic_5.19.0-21.21+1_amd64.deb
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 13 20:19:48 2023
InstallationDate: Installed on 2023-03-12 (1 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2022
dmi.bios.release: 18.0
dmi.bios.vendor: HP
dmi.bios.version: Q15 Ver. 02.18.00
dmi.board.name: 8463
dmi.board.vendor: HP
dmi.board.version: KBC Version 07.D1.00
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 7.209
dmi.modalias: dmi:bvnHP:bvrQ15Ver.02.18.00:bd03/24/2022:br18.0:efr7.209:svnHP:pnHPEliteDesk705G4SFF:pvrDBXEnabled:rvnHP:rn8463:rvrKBCVersion07.D1.00:cvnHP:ct3:cvr:sku4HJ12AV:
dmi.product.family: 103C_53307F HP EliteDesk
dmi.product.name: HP EliteDesk 705 G4 SFF
dmi.product.sku: 4HJ12AV
dmi.product.version: DBXEnabled
dmi.sys.vendor: HP

Revision history for this message
netpage (james-lonchat) wrote :
affects: ubuntu → pulseaudio (Ubuntu)
Revision history for this message
netpage (james-lonchat) wrote :

FYI, today, I tried installing Elementary OS 7 on the same computer. After the initial installation, HDMI Audio was recognized. However after the second (I think - or 3rd) subsequent system update, HDMI Audio disappeared from the sound settings.

Not sure if this will help you track down what update is causing this?

Cheers

Revision history for this message
netpage (james-lonchat) wrote :

When I upgraded to 23.04 the HDMI Audio option appeared and is now working OK. Thanks.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.