[WH-1000XM4, playback] Sound is distorted

Bug #2006078 reported by Mike
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

The bluetooth drivers that come with Ubuntu have very poor audio quality which are not suitable for playing music.

Apparently thousands of people on stackoverflow have the exact same problem:
https://askubuntu.com/questions/676853/bluetooth-headset-with-poor-sound-quality-on-ubuntu

A2DP was not an option for the WH-1000XM4 bluetooth headphones, so the first upvoted answer should absolutely be the default for people who have A2DP - but that won't fix this exact ticket.

Sony devices and other high end Bluetooth audio devices would greatly benefit from having pulse audio installed and enabled by default:
https://askubuntu.com/a/1100224
->
https://tutorials.technology/tutorials/Bluetooth-headset-playing-low-quality-on-ubuntu-18.html

If `pulseaudio pulseaudio-utils pavucontrol pulseaudio-module-bluetooth` packages are added to the default desktop and A2DP is enabled then the average desktop user will be happy with wonderful crisp audio in line with osx and windows.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-58.64-generic 5.15.74
Uname: Linux 5.15.0-58-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: mike 1691 F.... pulseaudio
 /dev/snd/controlC0: mike 1691 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: Pantheon
Date: Sun Feb 5 20:55:26 2023
InstallationDate: Installed on 2023-02-04 (1 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: WH-1000XM4
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [WH-1000XM4, playback] Sound is distorted
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/14/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2607
dmi.board.asset.tag: Default string
dmi.board.name: TUF GAMING X570-PLUS (WI-FI)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2607:bd08/14/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGX570-PLUS(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Mike (kernelofmike) wrote :
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