[HP Laptop 15-bs0xx, Realtek ALC3227, Speaker, Internal] Pulseaudio fails to detect card

Bug #1973575 reported by Akshay
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

The sound is not comming and when I try to turn up the volume,it is saying 'dummy output' instead of volume.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.13
ProcVersionSignature: Ubuntu 5.4.0-110.124-generic 5.4.181
Uname: Linux 5.4.0-110-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.23
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 16 13:06:33 2022
InstallationDate: Installed on 2021-10-27 (200 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [HP Laptop 15-bs0xx, Realtek ALC3227, Speaker, Internal] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.34
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8328
dmi.board.vendor: HP
dmi.board.version: 23.47
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.34:bd01/25/2018:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn8328:rvr23.47:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-bs0xx
dmi.product.sku: 2EY84PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2018-10-28T20:41:46

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Akshay (achuaks) wrote :
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