[ASUS ROG STRIX Z590-E] Headphones don't work when speakers work

Bug #1925088 reported by Robert
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi!

I have problem with front panel audio output connector. Speakers still work after my headphones is connected. Everything correctly works on windows 10.

I selected headphones in Settings -> Sound -> Output, but speakers were continuing working.

PulseAudio Volume Control didn't help too. I've tried to change configuration and select headphones as output devices.

When i disconnected speakers, headphones weren't still working.

I've done all list from https://help.ubuntu.com/community/SoundTroubleshooting and haven't found any problems.

pacmd - https://pastebin.com/Jkfqt4ft
aplay - https://pastebin.com/NGq37fVb
snd - https://pastebin.com/7bS0GKzc
lspci - https://pastebin.com/Z6CYmRU2
alsa - http://alsa-project.org/db/?f=b5701e36e1510cb211fd3047c36598da27fef2d9

My hardware:

CPU - Intel i9 10900k
Mobo - Asus z590-e with the latest bios.
GPU - Nvidia RTX 3070

If you need some additional information, I will provide it.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1925088/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Robert (straw-hat)
affects: ubuntu → pulseaudio (Ubuntu)
summary: - Headphones don't work when speakers work
+ [ASUS ROG STRIX Z590-E] Headphones don't work when speakers work
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Arv3n (xarv3nx) wrote :

Can confirm. The rear port works for my speakers, but when I plug anything in to my front headphones connector it says it's selected for output but no audio. Might be due to the ALC 4080 Realtek USB Audio chip and support for it. Volumes are up.

10850k, Z590 Aorus Ultra, RTX 3080.

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