[HP 250 G2 Notebook] No sound after upgrade to Ubuntu 20.04 from 19.04

[Anthony Adejumo]

pa_pid_file_create() failed. No sound after upgrade to Ubuntu 20.04 from 19.04

Giving up on this. upgrade to 20.04 has put me in a difficult situation from enjoying sound in my online classes. will have to downgrade or get a Windows Os to continue my learning

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.6 [modified: usr/share/pulseaudio/alsa-mixer/paths/analog-output-lineout.conf]
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tony 9515 F.... pulseaudio
                      tony 26219 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Wed Sep 9 14:11:30 2020
InstallationDate: Installed on 2017-04-11 (1247 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to focal on 2020-06-18 (82 days ago)
dmi.bios.date: 06/06/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.17
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2190
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 40.1A
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.17:bd06/06/2014:svnHewlett-Packard:pnHP250G2NotebookPC:pvr0975100000405F10000610181:rvnHewlett-Packard:rn2190:rvr40.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN G=N L=SMB B=HP S=250
dmi.product.name: HP 250 G2 Notebook PC
dmi.product.sku: F0Z26EA#BH5
dmi.product.version: 0975100000405F10000610181
dmi.sys.vendor: Hewlett-Packard

[Daniel van Vugt (vanvugt)]

These kernel messages might be relevant:

[ 28.467144] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3227: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 28.467150] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 28.467153] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 28.467156] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 28.467158] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 28.467162] snd_hda_codec_realtek hdaudioC0D0: Mic=0x19
[ 28.467165] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1895003

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.