no sound after resume

Bug #1883673 reported by Matteo Dell'Amico
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi!

After a suspend/resume cycle with HDMI plugged in, it seems that pulseaudio doesn't recognize anymore the internal analog device (speakers/headphones) and I hear no sound. Before suspend I see two audio sinks through "pacmd list-sinks" (internal analog and HDMI), and after resume I only get HDMI audio. Still, audio only ever comes out of the internal device.

A "killall pulseaudio" solves this for me (i.e., I get audio from the internal device).

This looks a bit similar to the old bug #202089, but I don't know if it's the same.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.2
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: della 1195 F.... pulseaudio
 /dev/snd/controlC1: della 1195 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 16 10:50:50 2020
InstallationDate: Installed on 2020-03-12 (95 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to focal on 2020-04-27 (50 days ago)
dmi.bios.date: 09/19/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX505DD.308
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX505DD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX505DD.308:bd09/19/2019:svnASUSTeKCOMPUTERINC.:pnTUFGamingFX505DD_TUF505DD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX505DD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: TUF Gaming
dmi.product.name: TUF Gaming FX505DD_TUF505DD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Matteo Dell'Amico (della) wrote :
Revision history for this message
Matteo Dell'Amico (della) wrote :
Download full text (6.4 KiB)

Outputs of pacmd list-sinks before and after suspend:

======================================= before ==============================================

2 sink(s) available.
  * index: 0
 name: <alsa_output.pci-0000_01_00.1.hdmi-stereo>
 driver: <module-alsa-card.c>
 flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
 state: IDLE
 suspend cause: (none)
 priority: 9030
 volume: front-left: 52739 / 80% / -5,66 dB, front-right: 52739 / 80% / -5,66 dB
         balance 0,00
 base volume: 65536 / 100% / 0,00 dB
 volume steps: 65537
 muted: no
 current latency: 301,48 ms
 max request: 64 KiB
 max rewind: 64 KiB
 monitor source: 0
 sample spec: s16le ch 2 44100 Hz
 channel map: front-left,front-right
              Stereo
 used by: 0
 linked by: 0
 configured latency: 371,52 ms; range is 0,50 .. 371,52 ms
 card: 0 <alsa_card.pci-0000_01_00.1>
 module: 7
 properties:
  alsa.resolution_bits = "16"
  device.api = "alsa"
  device.class = "sound"
  alsa.class = "generic"
  alsa.subclass = "generic-mix"
  alsa.name = "HDMI 0"
  alsa.id = "HDMI 0"
  alsa.subdevice = "0"
  alsa.subdevice_name = "subdevice #0"
  alsa.device = "3"
  alsa.card = "0"
  alsa.card_name = "HDA NVidia"
  alsa.long_card_name = "HDA NVidia at 0xf7080000 irq 73"
  alsa.driver_name = "snd_hda_intel"
  device.bus_path = "pci-0000:01:00.1"
  sysfs.path = "/devices/pci0000:00/0000:00:01.1/0000:01:00.1/sound/card0"
  device.bus = "pci"
  device.vendor.id = "10de"
  device.vendor.name = "NVIDIA Corporation"
  device.product.id = "0fb9"
  device.product.name = "GP107GL High Definition Audio Controller"
  device.string = "hdmi:0"
  device.buffering.buffer_size = "65536"
  device.buffering.fragment_size = "32768"
  device.access_mode = "mmap+timer"
  device.profile.name = "hdmi-stereo"
  device.profile.description = "Digital Stereo (HDMI)"
  device.description = "GP107GL High Definition Audio Controller Digital Stereo (HDMI)"
  module-udev-detect.discovered = "1"
  device.icon_name = "audio-card-pci"
 ports:
  hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
   properties:
    device.icon_name = "video-display"
    device.product.name = "U28E590
     "
 active port: <hdmi-output-0>
    index: 1
 name: <alsa_output.pci-0000_05_00.6.analog-stereo>
 driver: <module-alsa-card.c>
 flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
 state: IDLE
 suspend cause: (none)
 priority: 9039
 volume: front-left: 21819 / 33% / -28,66 dB, front-right: 21819 / 33% / -28,66 dB
         balance 0,00
 base volume: 65536 / 100% / 0,00 dB
 volume steps: 65537
 muted: no
 current latency: 101,09 ms
 max request: 17 KiB
 max rewind: 17 KiB
 monitor source: 1
 sample spec: s16le ch 2 44100 Hz
 channel map: front-left,front-right
              Stereo
 used by: 0
 linked by: 0
 fixed latency: 100,14 ms
 card: 1 <alsa_card.pci-0000_05_00.6>
 module: 8
 properties:
  alsa.resolution_bits = "16"
  device.api = "alsa"
  device.class = "sound"
  alsa.class = "generic"
  alsa.subclass = "generic-mix"
  alsa.name = "ALC233 Analog"
  alsa.id = "ALC233 Analog"
  alsa.subdevice = "0"
  alsa.subdevice_name = "subdevice #0"
  alsa.device = "0"
  alsa.card = "1"
  alsa.c...

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Revision history for this message
Balint Harmath (bharmath) wrote :

If this still affects you the Fix wasn't enough. Passed on to further examination.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

Reverting to "New" awaiting confirmation by another "affected" user.

Changed in pulseaudio (Ubuntu):
status: Confirmed → New
Revision history for this message
Matteo Dell'Amico (della) wrote :

Hi! Since this bugs continues to happen on my computer, I wonder if there's anything I can do to confirm it and give you more information about it...

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