Activity log for bug #1882368

Date Who What changed Old value New value Message
2020-06-06 15:14:41 Kashif Khan bug added bug
2020-06-08 05:54:34 Daniel van Vugt pulseaudio (Ubuntu): importance Undecided Low
2020-06-08 05:54:39 Daniel van Vugt pulseaudio (Ubuntu): status New Incomplete
2020-06-08 05:54:53 Daniel van Vugt bug added subscriber Daniel van Vugt
2020-06-08 12:02:58 Kashif Khan tags focal apport-collected focal
2020-06-08 12:02:59 Kashif Khan description I'm running Ubuntu 20.04 and have noticed that after logging back on to a machine either after its been asleep/suspended or logged out due to inactivity the sound is much louder at the same volume. I haven't enabled amplification or any other sound feature. To duplicate, boot machine with volume at say 50% and listen to some music. Let it either log out or suspend/sleep and then log back in, start music/sound and it will be much louder. In fact this louder sound at the volume sounds correct, because the windows boot sounds the same at that level. When ubuntu boots the volume is much softer. The sound post logging in after a suspend or lock out is what it should be from the get go. Soundcard details 00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10) DeviceName: Onboard - Sound Subsystem: Hewlett-Packard Company Cannon Lake PCH cAVS Flags: bus master, fast devsel, latency 32, IRQ 143 Memory at a3510000 (64-bit, non-prefetchable) [size=16K] Memory at a3100000 (64-bit, non-prefetchable) [size=1M] Capabilities: [50] Power Management version 3 Capabilities: [80] Vendor Specific Information: Len=14 <?> Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_sof_pci I'm running Ubuntu 20.04 and have noticed that after logging back on to a machine either after its been asleep/suspended or logged out due to inactivity the sound is much louder at the same volume. I haven't enabled amplification or any other sound feature. To duplicate, boot machine with volume at say 50% and listen to some music. Let it either log out or suspend/sleep and then log back in, start music/sound and it will be much louder. In fact this louder sound at the volume sounds correct, because the windows boot sounds the same at that level. When ubuntu boots the volume is much softer. The sound post logging in after a suspend or lock out is what it should be from the get go. Soundcard details 00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10) DeviceName: Onboard - Sound Subsystem: Hewlett-Packard Company Cannon Lake PCH cAVS Flags: bus master, fast devsel, latency 32, IRQ 143 Memory at a3510000 (64-bit, non-prefetchable) [size=16K] Memory at a3100000 (64-bit, non-prefetchable) [size=1M] Capabilities: [50] Power Management version 3 Capabilities: [80] Vendor Specific Information: Len=14 <?> Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_sof_pci --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: kashif 2925 F.... pulseaudio /dev/snd/controlC0: kashif 2925 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-04-20 (414 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) NonfreeKernelModules: nvidia_modeset nvidia Package: pulseaudio 1:13.99.1-1ubuntu3.2 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Tags: focal Uname: Linux 5.4.0-33-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-05-08 (30 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/19/2019 dmi.bios.vendor: AMI dmi.bios.version: F.25 dmi.board.name: 84FD dmi.board.vendor: HP dmi.board.version: 00 dmi.chassis.type: 3 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnAMI:bvrF.25:bd11/19/2019:svnHP:pnOMENbyHPObeliskDesktop875-0xxx:pvr:rvnHP:rn84FD:rvr00:cvnHP:ct3:cvr: dmi.product.family: 103C_53311M HP Omen dmi.product.name: OMEN by HP Obelisk Desktop 875-0xxx dmi.product.sku: 4NM65AA#ABA dmi.sys.vendor: HP
2020-06-08 12:03:01 Kashif Khan attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1882368/+attachment/5381603/+files/AlsaInfo.txt
2020-06-08 12:03:04 Kashif Khan attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1882368/+attachment/5381604/+files/CurrentDmesg.txt
2020-06-08 12:03:06 Kashif Khan attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1882368/+attachment/5381605/+files/Dependencies.txt
2020-06-08 12:03:07 Kashif Khan attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1882368/+attachment/5381606/+files/ProcCpuinfoMinimal.txt
2020-06-08 12:03:09 Kashif Khan attachment added PulseList.txt https://bugs.launchpad.net/bugs/1882368/+attachment/5381607/+files/PulseList.txt
2020-06-09 02:31:01 Daniel van Vugt pulseaudio (Ubuntu): status Incomplete New
2020-06-09 02:32:04 Daniel van Vugt summary Sound is louder after resume from suspend or logging in Ubuntu 20.04 [OMEN by HP Obelisk Desktop 875-0xxx] Sound is louder after resume from suspend or logging in Ubuntu 20.04