headset microphone not working

Bug #1879615 reported by dani
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Confirmed
Undecided
Unassigned
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I can here sound in my bluetooth headsets (I tried several)
but I cannot make the microphone work

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluez 5.53-0ubuntu3
Uname: Linux 5.6.11-050611-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 20 07:29:30 2020
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
InstallationDate: Installed on 2019-11-13 (188 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Dell Inc. XPS 13 7390
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.11-050611-generic root=UUID=a07ae209-275c-4c8b-985d-ba52e5f7f214 ro quiet splash mem_sleep_default=deep vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to focal on 2020-05-13 (6 days ago)
dmi.bios.date: 03/26/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 0G2D0W
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd03/26/2020:svnDellInc.:pnXPS137390:pvr:rvnDellInc.:rn0G2D0W:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 7390
dmi.product.sku: 0962
dmi.sys.vendor: Dell Inc.
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 4C:1D:96:DA:9E:12 ACL MTU: 1021:4 SCO MTU: 96:6
  UP RUNNING PSCAN ISCAN
  RX bytes:130281 acl:173 sco:0 events:15048 errors:0
  TX bytes:4105451 acl:5549 sco:12 commands:8979 errors:0

Revision history for this message
dani (ucustu) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please try:

  Settings > Sound > Output > Configuration = Headset Head Unit (HSP/HFP)

Now does the microphone work?

Changed in bluez (Ubuntu):
status: New → Incomplete
Revision history for this message
dani (ucustu) wrote :

I tried:

Settings > Sound > Output > Configuration = Headset Head Unit
(HSP/HFP)

but it does not work either

thanks

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Well, you will need that as a minimum. Because A2DP mode does not support microphones.

Changed in bluez (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Changed in pulseaudio (Ubuntu):
status: New → Confirmed
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