No sound through bluetooth headphones

[Stanislav Lipovenko]

Headphones are paired and connected, presented in Output device list.
Selected as output device but still sound is played through laptop speakers.

Help the following workaround:
install pavucontrol
in pavucontrol select Headphones(not plugged in) as port in Output Devices tab
after disconnecting and reconnecting BT headphones you have to make this procedure again manually everytime.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stas 2878 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 23 21:13:57 2020
InstallationDate: Installed on 2019-10-19 (186 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to focal on 2020-04-21 (2 days ago)
dmi.bios.date: 12/12/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.1
dmi.board.name: 0Y9N5X
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.13.1:bd12/12/2019:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0Y9N5X:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9550
dmi.product.sku: 06E4
dmi.sys.vendor: Dell Inc.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1866194, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.