Ubuntu
pulseaudio package

  1. Bug #1866194
  2. Comment #0

Comment 0 for bug 1866194

Revision history for this message
Pierre Equoy (pieq) wrote : After connecting a Bluetooth headset or speaker, it shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020

Steps to reproduce:

1. Go to Bluetooth settings panel
2. Pair a BT device
3. Make sure it's marked as Connected, and go to the Sound settings
4. Make sure it's the one selected as "Output device"
5. Click "Test"
    -> the test sound outputs from the internal laptop speakers (NOK)
6. Select "Speakers - Built-in Audio" as Output device and click "Test"
    -> the test sound outputs from the internal laptop speakers (OK)
7. Try to switch back to the BT device and click Test
    -> same result as in step 5

Tested with 2 different BT devices (one headset and one speaker)

Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7.

Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device...

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pieq 1566 F.... pulseaudio
 /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio
 /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 5 22:15:50 2020
InstallationDate: Installed on 2020-01-17 (48 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7370
dmi.product.sku: 07E9
dmi.sys.vendor: Dell Inc.