Line out audio device is missing after resume-from-suspend

Bug #1860764 reported by Robert
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned
pulseaudio (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

this problem happened after i updated system
when i power on after sleeping i have problem with sounds. it doesn't work.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rob 2511 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-01-26 (362 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
NonfreeKernelModules: nvidia_modeset nvidia
Package: pulseaudio 1:13.0-1ubuntu1.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
Tags: eoan
Uname: Linux 5.3.0-26-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-11-05 (79 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/19/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P5.40
dmi.board.name: AB350 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP5.40:bd12/19/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rob 1897 F.... pulseaudio
 /dev/snd/controlC2: rob 1897 F.... pulseaudio
 /dev/snd/controlC1: rob 1897 F.... pulseaudio
 /dev/snd/pcmC1D0p: rob 1897 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-01-26 (428 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia_modeset nvidia
Package: pulseaudio 1:13.0-1ubuntu1.1
PackageArchitecture: amd64
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-42-generic root=UUID=574eb112-448b-4cfc-bed7-2c5a1ba42abf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-42-generic N/A
 linux-backports-modules-5.3.0-42-generic N/A
 linux-firmware 1.183.4
RfKill:

Tags: eoan
Uname: Linux 5.3.0-42-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-11-05 (145 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/19/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P5.40
dmi.board.name: AB350 Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP5.40:bd12/19/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAB350Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Robert (snajper-ro) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected eoan
description: updated
Revision history for this message
Robert (snajper-ro) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : Dependencies.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : ProcEnviron.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : PulseList.txt

apport information

description: updated
Revision history for this message
Robert (snajper-ro) wrote : Re: problem after pulseaudio updating

after sleeping i can only one device
hdmi .. and don't see Line out Family 17...

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Can you please try the latest kernel and tell us if that has the same bug?

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/

summary: - problem after pulseaudio updating
+ Line out audio device is missing after resume-from-suspend
tags: added: resume suspend-resume
Changed in linux (Ubuntu):
status: New → Incomplete
Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please also try an older kernel like version 5.0, since you say the regression appeared in an update.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Wait, did the problem appear in a daily update or do you mean it appeared after upgrading from 18.10 to 19.10?

Revision history for this message
Robert (snajper-ro) wrote :

i have 19.10 , but when i upgraded system apt upgrade(3-4 weeks ago) i got this problem.
could you give me a link how i should apply this https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/ to my system?

Revision history for this message
Robert (snajper-ro) wrote :

additional info after sleeping i see in my sounds "Dummy output" instead "Line out Family 17 .."

tags: added: regression-release
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
Changed in linux (Ubuntu):
status: Expired → New
Changed in pulseaudio (Ubuntu):
status: Expired → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1860764

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Robert (snajper-ro) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Robert (snajper-ro) wrote : CRDA.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : Dependencies.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : IwConfig.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : Lspci.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : Lsusb.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : ProcEnviron.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : ProcModules.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : PulseList.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : UdevDb.txt

apport information

Revision history for this message
Robert (snajper-ro) wrote : WifiSyslog.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Can you please identify from what kernel version did the regression start?

Revision history for this message
Robert (snajper-ro) wrote :

So right now it works well. I retested several times. Why ?. I don't know. You can close the problem

Changed in linux (Ubuntu):
status: Incomplete → Invalid
Changed in pulseaudio (Ubuntu):
status: New → Invalid
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