[ZenBook Pro 15 UX550GEX_UX580GE, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card

[Mike]

in gnome settings audio section does not see any sound card. if i run alsamixer it can detect the sound card and all works fine. in gnome sound settings everything seems to be disabled.

I have excatly same problem on PC where configuration is completely different than my laptops one.

All the problems started recently, after upgrading to 19.04 some time later one of the updates destroyed all sound

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: pulseaudio 1:12.2-2ubuntu3
ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
Uname: Linux 5.0.0-17-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 20 13:01:11 2019
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [ZenBook Pro 15 UX550GEX_UX580GE, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/09/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX550GEX.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX550GEX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX550GEX.302:bd10/09/2018:svnASUSTeKCOMPUTERINC.:pnZenBookPro15UX550GEX_UX580GE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550GEX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook Pro
dmi.product.name: ZenBook Pro 15 UX550GEX_UX580GE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Mike (mike-kulasinski)]

i only see chrome device as output device after manually running pulseaudio -D and pulseaudio --check

[Mike (mike-kulasinski)]

Ok I managed to fix it

rm -rf ~/.config/chrome-remote-desktop/pulse*

Looks like chrome remote desktop app (which i was using) took over my sound card in gnome settings, weird :/