[Dell Inspiron 15-3567] Headphone not detected on initialization

[Bruno Barreto Carvalho]

every time i initialize the computer with the headphone connected, there's no sound in the headphones. i have to take the headphone off and plug it again, then i'm prompted with the ubuntu window asking if it's a headphone, phone or mic. after selecting the headphone option the audio works fine. this happens every time, not a single exception to this behavior.
my laptop is a Dell Inspiron 15-3567 with Ubuntu 18.04.

1) Ubuntu 18.04.1
2) Pulseaudio 1:11.1-1ubuntu7.1
3) Expected to initialize the OS with the headphone connected and get the headphone recognized right away.
4) There's no sound in the headphones, and i have to take them off and plug it again. Then after responding to the ubuntu audio window the sound goes back to working again
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: barreto 2230 F...m pulseaudio
 /dev/snd/controlC0: barreto 2230 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-10-04 (11 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Package: pulseaudio 1:11.1-1ubuntu7.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/31/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.1
dmi.board.name: 0C3FVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.5.1:bd05/31/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0C3FVV:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15-3567
dmi.sys.vendor: Dell Inc.

[Cristian Aravena Romero (caravena)]

Hello Bruno,

Please create a new report with this command in the terminal:

$ ubuntu-bug linux

Best regards,
--
Cristian Aravena Romero (caravena)

[Daniel van Vugt (vanvugt)]

You can keep this bug report and instead just run:

  apport-collect 1797555

[Bruno Barreto Carvalho (barretojs)]

apport information

[Bruno Barreto Carvalho (barretojs)]

apport information

[Bruno Barreto Carvalho (barretojs)]

apport information

[Bruno Barreto Carvalho (barretojs)]

apport information

[Bruno Barreto Carvalho (barretojs)]

apport information

[Bruno Barreto Carvalho (barretojs)]

apport information

[Bruno Barreto Carvalho (barretojs)]

the apport is done. thx for the responses. hope this helps!

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1583801, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.